Sr. Tech Specialist - GPON and Fiber-Optic Networks

Sr. Tech Specialist - GPON and Fiber-Optic Networks - Contract - Buena Vista, FL - $70.00 - $88.65/hr

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Sr. Tech Specialist - GPON and Fiber-Optic Networks in Buena Vista, FL

Role Description

We are seeking a highly skilled and operationally focused Senior Tech Specialist - GPON and Fiber Optic Networks to drive the technical implementation, design, and operations of critical fiber infrastructure across This role serves as a subject matter expert (SME) in ensuring resilient, high-availability Calix passive optical networks (GPON & XGS-PON).
This individual will use strong technical and troubleshooting skills to support GPON based fiber-optic and wireless networks. The individual must also have a deep understanding of Optical networking, IP networking, and telephony demonstrated through past examples.
The ideal candidate is highly proficient in network automation, comfortable writing custom scripts, and adept at leveraging APIs to manage optical infrastructure at scale. The Senior Tech Specialist will help transform the traditional "Plan, Build, Run" approach to a modernized automated NetDevOps framework for our PON environment.

Execute and validate the upgrade of GPON sites to XGS-PON while minimizing service impact at over 20 resorts.
Provide oversight of the GPON and XGS-PON based Wi-Fi network, including monitoring and maintenance based on SLAs and Design Standards.
Design and implement programmatic workflows utilizing APIs to integrate Calix platforms (such as SMx/Calix Cloud) with orchestration tools, monitoring platforms, and ServiceNow.
Provide level 3 support to triage optical and wireless connectivity issues including network outages, OLT and ONT software issues, and fiber-optic troubleshooting.
Act as subject matter expert (SME) for operational support of fiber optic devices.
Document and map new Fiber and Circuit Infrastructure
Interpret fiber optic test results from contractors for quality and acceptance.
Develop and implement processes related to Optical Network support solutions.
Create detailed reporting metrics regarding GPON network performance and usage.
Support outages and communicate technical updates to Leadership, including RCA for the outages. There is an on-call requirement with this position.
Provide hands-on support for GPON changes, installations, and emergency maintenance.
Develop, review, and/or approve MOP's following change management process.
Ensure firmware and software stay up to date with Security standards.

Skills & Requirements

7 years in the telecommunications Industry as a Network or Operations Engineer
5+ years project management experience
Strong knowledge of fiber-optic design and installation best practices
Strong knowledge of GPON, XGS-PON, Fiber-based networks, and OLT/ONT experience
Strong proficiency in programming/scripting languages (e.g., Python, Bash) and Infrastructure as Code (IaC) principles to automate network delivery.
Demonstrated understanding of various fiber optic measurement and testing tools (i.e. OTDR), fiber optic splicing and best practices
Solid understanding of network protocols to include: BGP, OSPF, RIP, ISIS, MPLS, etc.
Experience with ArcGIS, 3GIS, Patch Manager, or similar tools
Demonstrated strong analytical, problem solving, and decision-making skills
Proven success collaborating with a range of partners while understanding multiple perspectives
Strong communication skills to convey data and analysis to internal and external customers
A degree in a technical related field, appropriate certifications, or equivalent work experience
One or more technical certifications within information technology (IT), networking, security, telecommunications, etc.
GPON/Fiber Specific Certifications: Calix Certified Specialist/Expert (focused on XGS-PON/SMx), FOA (Fiber Optic Association) certifications (CFOT, CFOS/H), or equivalent
Cisco, HPE-Aruba, or equivalent industry certifications in networking or telecommunications (CCNA, CWNA, CCNP, ACMA, ACMP, CWS, ECSE, etc.)
Fiber Optics and Infrastructure best practices
RCDD certification
Calix Platform Experience (Required)
Hands-on experience with Calix telecommunications platforms
Strong understanding of Calix network architecture, deployment, and operations
XGS Experience (Required)
Direct experience implementing, supporting, or engineering XGS networks
Knowledge of modern fiber access technologies and migration strategies
GPON Experience (Required)
Proven experience with GPON networks
Ability to support environments transitioning from GPON to XGS technologies
Telecommunications / Network Engineering Background
7+ years of relevant telecommunications, broadband, or network engineering experience
Experience supporting large-scale or service-provider network environments

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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