Full timeEngineering

2nd Line Engineer - up to &;40,000 + Bonus - Hybrid - London

Involved SolutionsLondon🇬🇧United KingdomPosted 1 Oct 2026

Why this role stands out

This hybrid role offers excellent career progression with fully funded qualifications, allowing you to develop into a 3rd Line Engineer within a reputable company. You'll thrive here if you're an experienced 2nd Line Engineer eager to enhance your technical skills and contribute to a supportive team environment. Apply today to take the next step in your IT engineering career!

Quick overview

Salary£40k/yr

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationLondon, United Kingdom

Job description

2 Line IT Support Engineer
Location - Central London - 3 days a week onsite
Salary - £40,000 + Bonus + Benefits
Contract Type - Permanent
Working Hours - 40 hours per week

We are looking for an experienced 2 Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3 line engineer.

You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2 Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.

Key Technical Requirements for the 2 Line IT Support Engineer:

Proficient experience with Office 365
Knowledge of Microsoft 365
Skilled using Active Directory and EntraID
Experience using Intune
Azure
Networking
1/2 Line Experience

Desirable Technical Skills for the 2 Line IT Support Engineer:

Experience with Virtualised Environment (VMware or HyperV)
Knowledge of Mac (iOS)
Relevant Certifications and Qualification for the required Software
Successful projects completed using required software

This role as a 2 Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.

If you would like to apply for this 2 Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.

2 Line IT Support Engineer, IT Support Engineer, 2 Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking