Field Service Engineer

Field Service Engineer

Job title: Field Service Engineer

Location: Manchester

Salary: Up to c£36,000 (OTE) pa. Up to c£30,000 pa basic + up to £500 per month in incentives + vehicle

Hours: Monday to Friday (40 hour week), no required weekend work

Job Purpose

This is an exciting opportunity to join a leading name within the drinking water dispensers, as we are currently seeking a Field Service Engineers to cover Manchester and the surrounding area. Some additional travel may be required.

With over 90,000 homes served, being a Field Service Engineer in this role isnt just about taking care of the equipment, it is about giving the customers great service every day.

Key Responsibilities

Be the face of the company for our customers demonstrating outstanding customer service including good personal appearance and great communication skills

Prepare and install WaterBars (water dispense equipment) in a variety of different environments including commercial businesses, government establishments and peoples homes

Carry out routine servicing to our range of equipment to company standards and to the satisfaction of the customer.

Carry out competent fault finding and diagnostic tests on our equipment, repairing faults that are identified on the customers premises

Ensure all work is carried out safely, tidily and to a high standard

Pass on any great sales opportunities to the right team

Responsible for maintaining your company vehicle, ensuring it is clean, tidy and roadworthy at all times

Person Specification

Competencies

Self-motivated and happy to work on your own

Excellent communication and customer relation skills are essential in this customer facing role

Punctual, reliable with a desire to provide excellent customer service

Duties will include lifting and carrying weights of up to 20kg

Qualifications and Experience

Experience as a Field Service Engineer

Full clean driving licence

Any experience/ understanding of plumbing, white goods, or the water dispenser industry (EDWCA) would be beneficial, full training will be given

Familiar with mobile technology and email

If you feel this is a good match for your skills and experience and is a role you could make a positive impact in, we look forward to hearing from you. Please get in touch for further information.