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Full timeManufacturing

Service Technician I

Securitas TechnologySpringfield, MA🇺🇸United States

Why this role stands out

This Service Technician role at Securitas Technology offers a fantastic opportunity to grow your technical expertise within a globally respected security solutions provider. You'll thrive here if you're a proactive problem-solver eager to ensure system uptime and deliver exceptional client service, contributing to a safer world. Apply now to join a dedicated team making a real impact!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationSpringfield, MA, United States

Job description

Service Technician I | Springfield, MA, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses of all sizes. With a global presence and a commitment to client success, they empower their teams to create safer environments through advanced technology and unparalleled service. They are a recognized leader in systems integration and alarm monitoring, known for their lasting client relationships and comprehensive security offerings.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues, working both independently and as part of a team.
  • Execute preventative maintenance tasks and perform routine configuration changes.
  • Document all system modifications and produce quality technical documentation.
  • Perform pre-deployment testing and on-site installations of upgrades and modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills, with excellent problem-solving and time management abilities.
  • Possession of a C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a generous company match.
  • Company vehicle, laptop, and cell phone provided.
  • Exceptional growth opportunities within a leading global security provider.

Apply via Haystack today!

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