Senior Project Manager

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Senior Project Manager – Workday Benefits / ERP

Job Summary

We are seeking an experienced Senior Project Manager to lead complex benefits stabilization and issue-resolution initiatives across Workday, payroll, employee data, integrations, vendor systems, and business processes.

The Senior Project Manager will coordinate cross-functional teams across HR, payroll, finance, ERP, technical and functional teams, business analysts, and third-party vendors. This role will drive issues from identification and prioritization through root-cause analysis, remediation, testing, production deployment, reconciliation, and verified closure.

The ideal candidate will have strong experience managing ERP/HCM projects, cross-functional stakeholders, dependencies, risks, issue resolution, and SDLC/project management methodologies.

Key Responsibilities

• Manage a centralized benefits issue backlog covering business impact, severity, affected population, ownership, dependencies, target dates, and closure criteria.
• Lead cross-functional teams through issue triage, root-cause analysis, corrective action, testing, deployment, and closure.
• Establish clear owners, action items, timelines, dependencies, and accountability across functional, technical, payroll, finance, and vendor teams.
• Develop and maintain an integrated project stabilization plan and schedule across multiple workstreams.
• Facilitate issue-triage meetings, working sessions, decision meetings, and executive status reviews.
• Coordinate analysis of Workday configuration, employee/payroll data, integration logic, transaction processing, vendor systems, and business processes.
• Identify and manage dependencies across related integrations and technical or business processes.
• Coordinate test planning, test data, expected results, regression testing, vendor validation, and business acceptance.
• Manage change control, release readiness, production deployment, and post-deployment validation.
• Ensure corrected processes and integrations reconcile accurately with Workday benefits and payroll results.
• Track and escalate risks, overdue actions, resource constraints, unresolved ownership, financial impacts, and critical decisions.
• Ensure affected employee records, payroll deductions, contributions, vendor funding, and financial transactions are appropriately addressed.
• Maintain project documentation, meeting notes, decisions, action items, owners, and completion dates.
• Prepare concise executive-level reports covering issue aging, affected populations, financial exposure, testing progress, risks, dependencies, and resolution trends.

Required Qualifications

• Bachelor’s degree in a related field.
• 3+ years of recent, progressively responsible project management experience.
• Eligibility to sit for the PMP certification examination.
• Experience managing cross-functional teams, complex projects, issues, risks, dependencies, and deliverables.
• Strong communication, stakeholder management, organizational, and problem-solving skills.

Preferred Qualifications

• Experience implementing or supporting ERP/HCM systems, particularly Workday.
• Experience with benefits, payroll, HR, employee data, or enterprise integrations.
• Experience supporting business processes within a government or public-sector environment.
• 6+ years of related project management experience.
• Experience with SDLC and structured development methodologies.
• Experience using project management tools such as Jira, Asana, and Microsoft Project.
• Experience with ERP stabilization, production issue management, integrations, testing, reconciliation, and release management.
• PMP or CAPM certification.