Quick Overview
Seniority
Leader
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Job Description
ResMed Inc. is expanding its Experience Insights function to build a strategic capability for customer intelligence and AI-enabled decision support. You will lead the Customer Intelligence Foundations team, shaping governance, knowledge layers, and synthetic audiences that inform CX, product, and business strategy.
You will collaborate with CX leadership to operationalize the broader AI-enabled intelligence strategy, ensuring responsible AI practices and scalable insights across the organization.
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