Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Victoria, Australia
Jira
Job Description
Accent Group seeks a Jira Service Management SME to administer and optimise the JSM platform across IT operations, development, and business units. You will ensure ITIL-aligned workflows, strong user experience, and robust reporting capabilities.
The role requires 2-5 years with Atlassian tools focused on JSM, with hands-on workflow design, automation, and cross-functional collaboration to drive service delivery improvements.
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