Positioner & Gripper Sales Administrative Assistant

Job Description
Job Description

• *This location is in Kaukauna, WI, relocation, or daily commute required. **

Location: Kaukauna, WI
Schedule: Monday - Thursday 6:30 AM - 5:00 PM
Pay rate: based on experience
Benefits: 401 K, Medical, Dental, Vision, Paid Vacation, Life Insurance
Title: Positioner and Gripper Administrative Assistant
Department:
Positioner and Grippers
Reports To:
Director of Welding Positioners & Non-Metallic Fabrication
General Purpose of the Job:
Seeking a motivated and customer-focused Positioner and Gripper Sales Associate to support the sales and growth of our automation, tooling, and material handling product lines. This role serves as a key resource for customers seeking positioners, grippers, and related automation solutions. The ideal candidate will combine technical aptitude with strong sales and relationship-building skills to identify customer needs, recommend solutions, and support projects from quotation through delivery.

Summary of Major Responsibilities/Duties

Develop and maintain strong relationships with existing and prospective customers. Promote and sell positioners, and grippers
Respond to customer inquiries, requests for quotations, and technical questions. Review customer specifications and application requirements to recommend appropriate solutions. Generate accurate sales quotes, proposals, and product recommendations. Collaborate with engineering, operations, and manufacturing teams to ensure customer requirements are met.

Follow up on quotations and sales opportunities to maximize order conversion. Maintain customer records and sales activities within the company ERP system. Monitor market trends, competitor activities, and industry developments. Assist customers with troubleshooting and product support as needed. Coordinate order processing, delivery schedules, and customer communications. Participate in trade shows, customer visits, and industry events when required. Meet or exceed established sales goals and performance metrics.

Preferred Knowledge, Skills, and Abilities

High school diploma or equivalent required; Associate’s or Bachelor's degree in Business, Engineering, Industrial Technology, or a related field preferred.
2+ years of sales, customer service, industrial equipment, manufacturing, or automation experience preferred. Strong communication, presentation, and interpersonal skills. Ability to read and interpret technical drawings, specifications, and product information. Proficiency with Microsoft Office applications and ERP software. Excellent organizational skills and attention to detail.

Ability to manage multiple projects and priorities simultaneously. Experience selling industrial automation products, grippers, robotic tooling, positioners, or custom-engineered solutions. Knowledge of manufacturing processes and industrial applications. Experience working with Original Equipment Manufacturer (OEMs), integrators, or manufacturing customers. Familiarity with robotics and automated assembly systems. Physical Requirements
Ability to sit, stand, and use a computer for extended periods. Ability to occasionally lift up to 49 pounds.

Ability to travel locally and occasionally overnight for customer visits, trade shows, and business meetings. Key Competencies
Customer Focus
Technical Aptitude
Consultative Selling
Problem Solving
Communication Skills
Relationship Building
Time Management
Attention to Detail
Team Collaboration
Other Requirements/ Key Competencies:
Ability to use Excel, Word, Outlook, Publisher, Photoshop or similar, Power Point
Self-motivated
Good listener
Treats other with respect
Manage difficult or emotional customer situations
Meets commitments
Keeps emotions under control