Desktop Support Hardware Technician

Experis is seeking an IT Hardware Technician to support enterprise clients in a fast-paced, professional environment. In this role, you will install, configure, and troubleshoot desktops, laptops, printers, and peripherals; perform hardware diagnostics and repairs; and support imaging, deployments, and refresh projects. You will maintain accurate asset records, follow security and compliance standards, and provide on-site end-user support. Experis offers exposure to cutting-edge technologies, Fortune 500 clients, and growth through certifications and continuous learning.

Responsibilities

• Install, configure, and troubleshoot desktops, laptops, printers, and peripherals for client environments
• Perform hardware diagnostics, repairs, and component replacements to ensure optimal performance
• Support imaging, deployment, and decommissioning of devices following Experis standards
• Maintain accurate asset inventory, documentation, and service records in ticketing tools
• Collaborate with engineers and project teams on rollouts, upgrades, and refresh projects
• Provide on-site end-user support, resolving incidents within defined SLAs
• Assist with basic network connectivity issues, cabling, and hardware connections
• Follow security and compliance procedures when handling devices and data

Required Skills

• PC hardware installation and repair
• Desktop and laptop imaging
• Windows OS support
• Printer and peripheral configuration
• Hardware diagnostics tools
• Ticketing systems (e.g., Service
• Now, Jira)
• Basic networking and cabling
• Asset management and inventory
• Customer support and troubleshooting
• IT security and compliance basics