SAP Program Manager

Key Responsibilities 
• Play a role in System of Governance in defining and implementing a large-scale SAP S4 I-ERP program 
• Lead tactical activities and support overall strategic program objectives. 
• Manage the EPICS/Sub Epics/Features for the Product Group in JIRA 
• Continuously assess issues, risks and opportunities while assisting with resolution 
• Track scope changes and manage change control processes to prevent scope creep 
• Manage program-level CRAID (Change Requests, Risks, Assumptions, Issues, Decisions) log 
• Support gathering and review of metrics to support Major releases as well as to track Production Releases like Release on Demand, Problem Incidents etc. 
• Support System of Delivery (SoD) quarterly Program Increment (PI) planning and facilitation of events – Logistics, breakout sessions, presentations, workshops, etc. 
• Support and Manage integration points between ERP modules and legacy/third-party systems 
• Prepare Product Teams for Program Increment (PI) planning events. 
• Consolidate Product Line Iteration reviews into Product Group Iteration reviews and retros. 
• Coordinate, be accountable and ensure Product Teams are progressing, focusing on scope, timelines & release management. 
• Support Foundational Product teams by coordinating Release activities such as Cutover, Testing cycles, training programs and data readiness with Product teams 
• Support resolving PDO and Foundational related dependencies with Product Managers 
• Remove blockers and impediments by ensuring teams are bringing issues to appropriate governance forums 
• Facilitate lessons learned and transition to steady-state support/operations 
• Lead end-to-end management of SAP projects (implementations, upgrades, rollouts, and support enhancements) including S/4HANA migrations, module deployments (FI/CO, MM, SD, PP, HCM, etc.), and integration initiatives. 
• Develop and maintain comprehensive project plans, timelines, resource allocations, budgets, and risk registers. 
• Own and administer JIRA boards for all project activities — creating epics, user stories, tasks, and subtasks; managing backlogs; configuring workflows, dashboards, and custom fields to fit SAP project needs. • Manage project governance: status reporting, steering committee updates, RAID logs, and change management processes. 
• Drive continuous improvement of project management practices, JIRA usage standards, and reporting templates across the SAP team. Required Qualifications 

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 
• 3+ years of experience managing SAP projects (implementation, upgrade, or support) in project management capacity. 
• Demonstrated expert-level, daily hands-on use of JIRA — including board configuration, workflow automation, JQL queries, dashboard creation, and integration with Confluence. 
• Strong knowledge of both Agile/Scrum and Waterfall/hybrid project delivery frameworks. 
• Excellent stakeholder management, communication, and presentation skills. 
• Proven ability to manage multiple concurrent projects and competing priorities.

Skills Required:
Project Management, Jira, Release Management, Microsoft Excel, Agile Software Development

Additional Information :
Hybrid Position 4 days a week onsite Preferred Qualifications 
• PMP, PMI-ACP, CSM (Certified Scrum Master), or SAFe certification. 
• SAP Activate or SAP certification in a relevant module. 
• Experience with Power BI, Power Automate, JIRA Align, JIRA Service Management, or other Atlassian suite tools (Confluence). 
• Experience in the automotive or manufacturing industry. 
• Familiarity with ITSM/change management tools (ServiceNow) alongside JIRA. Key Attributes 
• Detail-oriented with a passion for clean, well-organized JIRA boards and traceable project artifacts. 
• Data-driven decision-maker who leverages JIRA reporting to communicate status objectively. 
• Strong servant-leadership mindset with the ability to motivate cross-functional, matrixed teams. 
• Comfortable operating in fast-paced, evolving enterprise environments.