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Senior Service Level Lead - SIAM & ITIL Expert

Infosys LimitedSydney, Sydney🇦🇺AustraliaPosted 18 Aug 2026

Why This Role Stands Out

This hybrid role at Infosys offers a fantastic opportunity to shape and optimize service delivery for a global leader, where your expertise in SIAM and ITIL will drive significant impact and foster continuous professional growth. You'll thrive here if you're a strategic thinker passionate about performance excellence and collaborative problem-solving, and this competitive salary package makes it an even more attractive prospect. Don't miss out on the chance to elevate your career in service management with this exciting Sydney-based position.

Quick Overview

Salary
A$108.6k - A$119.9k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia

Job Description

Infosys Limited in Sydney is seeking a Service Level Lead to manage, monitor, and improve service level performance across business services, suppliers, and internal delivery teams. The role ensures SLAs, OLAs, XLAs, KPIs, and targets are defined, measured, and reviewed with governance.

The position offers hybrid working arrangements and is located in Sydney with a salary range of AUD 108,571-119,893 annual gross.

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