Account Manager, Marketing

About Agency Eight

Agency Eight is a creator marketing agency focused on performance seeding, paid partnerships, and affiliate strategy for leading CPG and beauty brands. We operate as an extension of our clients’ teams — helping them build community, drive content, and scale creator programs in a measurable way.

We’re looking for a strategic, client-obsessed Account Manager to join our growing influencer marketing team. In this role, you’ll serve as the primary point of contact for a portfolio of clients — owning strategy, leading campaign execution, and driving the results that keep clients coming back. You’ll manage the full client lifecycle from onboarding through reporting, while also guiding and reviewing the work of coordinators and interns. This is a high-visibility role for someone who thrives in a fast-paced environment, leads with ownership, and is genuinely passionate about the creator economy.

What You'll Do

Client Leadership & Strategy

Serve as the primary point of contact for a portfolio of clients, maintaining strong relationships and ensuring ongoing satisfaction

Lead bi-weekly client calls, delivering campaign updates, performance insights, and strategic recommendations

Own influencer strategy across seeding, paid, and affiliate programs, proactively adjusting approaches to optimize performance

Set and manage client expectations, ensuring all monthly goals and deliverables are met

Program Execution Oversight

Track monthly campaign performance and clearly communicate how agency efforts translate into client results

Oversee client reporting, including reviewing and approving reports and campaign write-ups

Maintain a strong understanding of the gifting and shipping flow, with the ability to find information and unblock client issues quickly

Client Onboarding and New Business Support

Lead onboarding calls for new clients, setting clear expectations and goals from day one

Develop and oversee new client strategy from the ground up

Create and manage all onboarding materials, including initial influencer sourcing lists, outreach copy flows, Typeforms, and content briefs

Ensure a seamless and timely onboarding experience for every new client

Support pitches and proposals as needed

Team Management

Manage and mentor Account Coordinators and junior team members

Review and approve influencer lists, outreach copy, and content briefs

Provide clear direction, feedback, and quality control across all workstreams

Ensure your team is organized, accountable, and executing at a high level

Client Growth & Retention

Identify opportunities to scale accounts through expanded scope (paid, affiliate, increased volume)

Drive upsells and renewals across your client portfolio

Build strong, long-term client relationships grounded in trust and performance

Maintain and nurture relationships with influencers, agencies, and industry partners

What Success Looks Like

Your clients are happy, retained, and consistently increasing spend

Campaigns run smoothly without constant escalation

You proactively identify opportunities, not just react to requests

Your team is organized, efficient, and producing high-quality work

You are seen as a strategic partner — not just an executional resource

What We’re Looking For

3–5 years of experience in influencer marketing or a related field — agency experience strongly preferred

Proven experience owning client relationships independently

Strong written and verbal communication skills

Highly organized with the ability to manage multiple clients and workstreams simultaneously without dropping the ball

Experience managing or mentoring junior team members

Proactive, solutions-oriented mindset — you surface issues early and come with a plan

Comfortable with data and reporting; able to pull insights and translate them into clear client-facing takeaways

Proficiency in Google Sheets

Experience with project management tools such as Asana or Notion

Experience with or willingness to quickly learn tools like Archive and influencer databases

Salary Range: $70,000 - $85,000