Quick overview
Job description
- Work with supervisor using tools such as Planner to prioritize and manage tasks.
- Become familiar with and maintain program guidelines and requirements of World Relief Sacramento’s grant and funding sources.
- Maintain organized, accurate, current, and complete case files and CRM database on clients, volunteers, and presenters.
- Utilize tracking systems to ensure all necessary processes and documents have been completed for each client in a timely manner.
- Learn and use tools such as Mail Merge and macros to increase efficiency in filling in paperwork and importing data.
- Help compile learning materials and resources.
- Create monthly attendance letters and prepare certificates and materials for graduations.
- Participate in required department and all-staff meetings.
- Provide general administrative support across the office and with special projects as needed.
- Committed to the mission, vision, and values of World Relief.
- Desire to serve vulnerable communities.
- Acknowledge World Relief’s faith statement.
- Strong spoken and written English.
- Highly organized and extremely attentive to details.
- Confident and capable of navigating across digital platforms, databases, and Microsoft Office Suite, particularly Word and Excel, plus Adobe.
- Typing speed 50 WPM.
- Demonstrated ability to work independently and prioritize and manage multiple tasks/projects simultaneously.
- Commitment to professionalism and client confidentiality.
- Willingness to learn, take initiative, adapt to changing priorities, and contribute to a variety of program and administrative tasks.
- Prior experience working collaboratively with staff, volunteers, and individuals from diverse cultural backgrounds.
- Prior experience in organizing and tracking data, materials, and tasks across multiple programs.
- Demonstrated strong independent problem-solving skills.
- Ideally hold valid US Driver’s License and have access to a personal vehicle.
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