Quality Assurance Lead

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

This is an exempt position. Salary commensurate with experience.

Job Title: Quality Assurance Lead
Location: Albany, NY – Hybrid
Duration: 30 Months
W2 Hourly Rate: $58 – $66/hour
Application Deadline: September 22, 2026
Schedule: Full Time

Overview

We are seeking a Quality Assurance Lead to manage and oversee testing activities for complex Integrated Eligibility System initiatives within a Health and Human Services environment. This role will lead quality assurance processes, testing teams, deliverables, stakeholder coordination, and reporting while ensuring adherence to established testing strategies, standards, and best practices.

Duties

• Manage and oversee quality assurance activities across complex program areas and workstreams.
• Lead adherence to program-level testing strategies, quality assurance processes, artifacts, standards, and tools.
• Manage quality assurance teams and oversee testing deliverables.
• Coordinate with subject matter experts, users, project teams, executive stakeholders, and other business partners to ensure testing aligns with business needs.
• Review testing deliverables to ensure system testing and delivery align with documented requirements.
• Produce testing status reports, metrics, and updates for management and project teams.
• Manage test environments, test accounts, and test data in accordance with testing best practices.
• Oversee blended teams consisting of internal and external resources.
• Manage testing activities across multiple high-profile projects and complex functional domains.
• Support test planning, execution, defect management, and reporting throughout the testing lifecycle.
• Identify testing risks, issues, and dependencies and communicate them to appropriate stakeholders.
• Perform other related quality assurance duties as assigned.

Mandatory Qualifications

• 7+ years of experience working on complex projects, including 2+ years of experience in a leadership role as a Tester or Quality Assurance professional.
• 7+ years of experience in quality assurance managing testing across multiple high-profile projects with complex functional domains in a matrixed organization.
• Experience reporting and presenting testing status, risks, and results to stakeholders and senior management.
• 1+ year of experience working within an Integrated Eligibility System program across multiple workstreams, including eligibility-related case management, in a Health and Human Services environment.
• Strong experience managing quality assurance teams, testing activities, deliverables, and testing processes.
• Experience managing test environments, test accounts, and test data.
• Experience reviewing testing deliverables to ensure alignment with business and functional requirements.
• Experience coordinating with subject matter experts, end users, technical teams, project teams, and executive stakeholders.
• Strong written and verbal communication skills.
• Associate’s degree or combination of experience and education.

Desirable Qualifications

• 7+ years of experience developing testing deliverables, including test plans, test cases, automated test scripts, and defect reporting documentation.
• 3+ years of experience using automated testing tools such as Selenium.
• 3+ years of experience using defect tracking and test planning tools such as Jira, Jira-related plug-ins, HP Application Lifecycle Management, or Quality Center.
• 3+ years of experience using JavaScript or related programming languages to develop automated test script solutions.
• 3+ years of experience creating testing reports, dashboards, and metrics using Jira or comparable tools.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining, consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

Our AI tools assist by:

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications

Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes.
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities.
• You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com.
• All personal information is handled confidentially in accordance with our privacy policy.

AI Tool Data Processing:

• AI processing data is retained for a maximum of 90 days, after which it is deleted.
• All data sent to AI tools is encrypted in transit and at rest.
• AI tools comply with applicable privacy laws including GDPR and CCPA.
• Personal data is anonymized or minimized wherever possible during AI processing.

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.