Quick Overview
Job Description
Job Description
Job Description
Genesis of Cherry Hill is a premium automotive dealership and service center, located in a luxurious new standalone facility on Route 73 in Marlton. Genesis of Cherry Hill is the #1 volume Genesis retailer in the nation, and is a reigning Circle of Prestige winner, a title awarded to a select few dealers every year for excellence in Sales, Service, guest experience, and overall satisfaction. The Genesis brand promises their guests a VIP and personalized experience throughout Sales and Ownership.
Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person.
This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.
QUALIFICATIONS
· Professional appearance and excellent communication skills
· Strong desire to assist guests and provide first class service and experience
· Outgoing with a friendly personality, especially while handling objections
· Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
· Exemplary customer service skills
· Strong sales and/or customer service track record
· Understanding of CRM tool
· Persistent, competitive, and have an excellent work ethic
· Must have a current driver's license and an acceptable motor vehicle abstract
JOB RESPONSIBILITIES
· Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
· Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
· Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
· Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
· Demonstrate working knowledge of leasing and financing
· Stay current on all product knowledge and training; become product and technology experts
· Focus on the customer's needs to enhance the dealership, brand, and your personal value
· Maintain appearance and cleanliness of store showroom and vehicle lot
· Hit monthly sales objectives as defined by management
· Maintain CSI score above average set by manufacturer
WE OFFER
· Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually
· Workplace training and development, plus quarterly Genesis training
· Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
· Choice of three health insurance plans; you choose the plan best for you and your family
· Dental plan
· Vision and eyeglass plan
· Company paid life insurance
· Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
· 401(k) retirement plan with company match
· Paid vacation up to 4 weeks
· Opportunity for growth and advancement
Genesis is a global automotive brand that delivers the highest standards of performance, design, technology, safety, and innovation while looking towards a more sustainable future.
With the success and rapid expansion of the brand, and a growing range of award-winning models - including G70, G80, and G90 sedans, along with GV70, GV80, and GV80 Coupe SUVs, as well as innovative technologically advanced Electrified G80, GV60 and Electrified GV70 - we are looking to expand our staff immediately.
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