Customer Service Advisor

Customer Service Advisor | Lisburn, United Kingdom | On-site | £27,976.00 per year We're hiring for a leading global customer experience management company known for its supportive environment and commitment to professional growth. This is an excellent opportunity to join a dynamic team in a rewarding role. The Role • Provide outstanding customer service as the first point of contact. • Educate customers on banking services and financial arrangements. • Accurately and compliantly complete processes and procedures. • Conduct financial reviews with customers for informed decision-making. • Manage workload by balancing proactive conversations and planned meetings. • Resolve complaints and errors to restore customer relationships. What You'll Need • Experience working in a customer service environment. • Proven ability to manage customer relationships effectively. • Excellent organizational and time management skills. • Strong verbal and written communication skills. • Proficiency with Microsoft Office and general technology. • A customer-focused attitude and ability to empathize. What's On Offer • Comprehensive training and support during your initial period. • A supportive, fast-paced team environment. • Opportunities for professional development and growth within the company. • Access to various employee benefits including wellbeing resources and discount schemes. Apply via Haystack today!