Manual tester

Job Title: Manual tester
Location: Austin, Texas (Onsite)- Need Local candidates only
Full time

What We Are Looking For
Candidates should be technically comfortable and able to:
Navigate and troubleshoot software
Work with both iOS and Android
Perform manual testing
Review reported software bugs and identify the core issue
Follow complex documentation and processes
Work with ticketing systems and complete tickets accurately
Document reproduction steps, results, priority, severity, tagging, and assignment
Use generative AI tools
Interpret basic data tables and charts
Work effectively in an environment with changing requirements and some ambiguity
Nice to have:
Root cause analysis experience
Experience reviewing software logs
Basic programming knowledge
Important: Please Set Candidate Expectations Before Submission
This is a fully onsite role, and remote or hybrid arrangements are not available.
The work is primarily queue and ticket driven. Individual performance is measured through areas such as:
Daily ticket volume
Ticket processing time
Quality
Productivity
This is not an Agile environment, and there are no automation testing opportunities associated with this role.
Candidates will manually test client products, including smart glasses, VR headsets, and mobile devices, to reproduce reported software issues and document their findings.