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I&IT Business Analyst - # 26-20246

U.S. Tech Solutions Inc.Toronto, ON🇺🇸United StatesPosted 18 Aug 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to leverage your analytical skills to drive cost savings and optimize IT operations within a reputable tech company. If you excel at stakeholder engagement and translating business needs into actionable insights, you'll thrive in this position and gain valuable experience in portfolio reporting and process improvement. Apply today to contribute to impactful projects and advance your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Toronto, ON, United States
Posted
3 weeks ago
AgileBusiness AnalysisJiraRequirements GatheringStakeholder Management

Job Description

Duration: 5+ Months

Description
  • Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
  • Stakeholder management and reporting I&IT wide performance KPIs
  • Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
  • Support resource utilization tracking and management
  • Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
  • Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.
Key Responsibilities
  • Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
  • Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
  • Conduct business modeling including use case, process, data flow, and data models
  • Conduct stakeholder engagement activities including interviews, workshops, and mockups.
  • Create collaterals related to changing management and communication to relevant stakeholders across I&IT
  • Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
  • Stakeholder management and reporting I&IT wide performance KPIs 
  • Support hiring and onboarding of resources in I&IT
  • Track and report Overtime and utilization of resources 
  • Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
  • Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.
 
Required Skills and Experience
  • Power BI experience: 5+ years
  • Power Automate experience: 3+ years 
  • Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word)
  • Experience developing strategies, business cases, and cost-benefit analyses.
  • Strong requirements gathering, documentation, and stakeholder engagement experience.
  • Experience preparing presentations and briefing notes for various audiences.
  • Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
  • Development of power BI reports and data analysis
  • Awareness of emerging I&IT trends and technologies.
  • Excellent analytical, problem-solving, verbal, and written communication skills.
  • Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.
Desirable Skills and Knowledge
  • Experience with information retrieval systems and tools.
  • Knowledge of Information Management principles, policies, and practices.
  • Ability to translate business and data requirements into technical specifications.
  • Experience with business functional modeling, event modeling, and process mapping.
  • Experience working in structured, object-oriented, and agile methodologies.
  • Experience developing and applying business analysis performance measures
 Education:
  • Level of education required.
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

#LI-KG6
 

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