Product Manager

Product Manager

Location: Once in a week london/Staines
Contract Type: Contract, Outside IR35
Rate: £350 to £400 per day, Outside IR35
Security Clearance: SC cleared or SC eligible
Start Date: ASAP

The Role

We're looking for a senior Product Manager to own the vision, strategy and delivery of a digital service on a UK public sector programme. You will work in a multidisciplinary team to understand user needs, set priorities and make sure the service meets the GDS Service Standard at every phase.

At SFIA Level 5 you'll work with a high degree of autonomy, influence senior stakeholders and take accountability for the outcomes of your product.

Key Responsibilities

• Set the product vision, strategy and roadmap, linked to user needs and policy or business goals.

• Own and prioritise the backlog, balancing user value, risk, cost and delivery constraints.

• Work with user researchers, designers, developers, delivery managers and analysts to shape and improve the service.

• Take the service through discovery, Alpha, beta and live, and prepare for GDS service assessments.

• Define success measures and track performance, using data to decide what to build next.

• Manage senior stakeholders, including civil servants, suppliers and governance boards.

• Make sure the service is accessible, secure and inclusive.

• Communicate progress, risks and decisions clearly to technical and non-technical audiences.

• Coach and support other product roles where needed.

What We're Looking For

Essential:

• SC cleared or SC eligible.

• Proven experience delivering services to the GDS Service Standard and the GOV.UK Service Manual.

• Experience taking a service through GDS phases (discovery, Alpha, beta, live) and service assessments.

• Proven experience as a Product Manager or Senior Product Manager at SFIA Level 5 or equivalent.

• Strong experience of user-centred design and working with user research.

• Experience prioritising and managing a backlog in an Agile team.

• Strong stakeholder management and influencing skills, including at senior level.

• Experience using data and performance measures to guide decisions.

• Excellent written and verbal communication.

Desirable:

• Experience in central government departments or arm's-length bodies.

• Familiarity with the Government Digital and Data (GDaD) framework.

• Understanding of accessibility (WCAG 2.2) and the Technology Code of Practice.

• Experience in multi-supplier delivery.

• Product management certification (for example CSPO or similar).