EAP Department Assistant

Software Guidance & Assistance, Inc., (SGA), is searching for an EAP Department Assistant for a Contract assignment with one of our premier Healthcare clients in Sacramento, CA .

Responsibilities :

• The EAP Department Assistant supports Employee Assistance Program and Behavioral Health operations through provider contracting, recruitment, credentialing, documentation, payment coordination, and client support activities.
• Responsibilities include maintaining executed provider and employer contracts, responding to provider inquiries, supporting recruiting plans, coordinating credentialing and re-credentialing, and documenting activity in internal systems.
• The role also assists with weekly payment extracts, Accounts Payable coordination, month-end summaries, invoice distribution, Schedule A and Form 5500 reporting, and preparation of proposals and reference materials.
• Additional duties include coordinating wellness fairs and employee orientations, maintaining promotional material inventory, supporting marketing and educational materials, and participating in continuous improvement initiatives.
• This is a fully onsite position requiring strong organization, accuracy, communication, and cross-functional coordination.

Required Skills:

• High school diploma or equivalent
• 1+ years of experience in healthcare administration, provider services, contract support, or a related environment
• Experience with provider contracting, credentialing, re-credentialing, or administrative workflow support
• Proficiency in Microsoft Office Suite and data entry
• Experience with CRM, contract management, or internal tracking systems
• Ability to maintain accurate contract, provider, payment, and reporting documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational, communication, and critical thinking skills
• Ability to work fully onsite and collaborate with cross-functional teams

Preferred Skills:

• Experience supporting Employee Assistance Program or Behavioral Health operations
• Experience with provider recruitment and network expansion activities
• Experience processing provider payments, invoices, or month-end finance documentation
• Familiarity with Schedule A and Form 5500 reporting support
• Experience coordinating wellness fairs, employee orientations, or similar onsite events
• Experience preparing proposals, marketing materials, or client-facing reference materials

By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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