Quick Overview
Job Description
Job Description
Account Executive
The Account Executive plays a pivotal role in driving revenue growth through both new business development and the strategic expansion of existing client relationships. This role is responsible for managing the full sales cycle—from initial prospecting to contract close—while identifying opportunities to deepen partnerships and deliver long-term client success. Experience in recurring service contracts and the K-12 Education (ERATE) space is highly valued, along with a results-driven mindset and a focus on delivering tailored technology solutions.
Lead the end-to-end sales process for new opportunities, including prospecting, discovery, proposal development, negotiation, and contract closure
Build and maintain a strong pipeline of qualified opportunities
Account Management & Growth
Identify and pursue upsell and cross-sell opportunities aligned with customer needs
Ensure high levels of customer satisfaction and retention
Risk Management
Assess customer health and proactively identify potential risks
Relationship Building
Work closely with service delivery, support, and technical teams
CRM & Documentation
~ Maintain accurate records of customer interactions, opportunities, and pipeline activity in ConnectWise
Sales Performance
~ Meet or exceed quarterly and annual sales targets, including new revenue, growth, and retention metrics
Maintain consistent presence with clients through regular check-ins, meetings, and on-site visits
Travel as needed to support relationship building and sales efforts
Performance Expectations
Conduct at least six (6) customer appointments weekly, including:
Four (4) virtual meetings via Microsoft Teams
Maintain monthly engagement with managed service customers
Participate in ongoing training on emerging technologies and services
Proven success in closing sales across new and existing accounts
Strong relationship management skills in complex customer environments
Ability to assess and manage customer risk
Excellent communication, organizational, and time management skills
Microsoft Office 365 Suite
ConnectWise or similar CRM platforms
Additional software as assigned
Ability to travel as needed for client meetings and sales activities
Ability to use hands for handling equipment and perform standard office tasks
Ability to communicate effectively and interpret written documents
Adherence to company compliance policies and standards of conduct
Responsibility to report any suspected violations of law or company policy
We deliver internet connectivity, cybersecurity, voice, and physical security solutions with the responsiveness and care of a local team, and the technical depth of a seasoned IT provider.
We specialize in designing and deploying innovative, integrated systems for K–12 districts, libraries, and local organizations. Our reputation is built on reliability, community commitment, and customer satisfaction. If you’re looking to grow your career with a team that values excellence, service, and local impact, United Systems offers the stability of a 40-year legacy, and the momentum of a forward-thinking tech leader.
Each company in the network maintains its unique identity while working toward shared goals. 9 paid holidays
~401K Retirement with matching contributions
~ Excellent medical, vision and dental insurance
~ Life insurance and disability insurance
~ Cell phone stipend
~Fast-paced Flow, with a Variety of Projects
# Training & Certifications
# Career Growth Opportunities
Interested applicants should click to submit their resume and application above.
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