Concierge/Customer Service/Sales

Bonus based on performance
~ Signing bonus
~ Training & development
Hammer and Nails Greenwich is an upscale barber shop looking for a charismatic and driven Membership Sales/Concierge to join our team in Greenwich, CT! This is an exciting opportunity to be the face of a premium grooming experience, welcoming members and guests while building lasting relationships. If you love people, thrive in a luxury service environment, and have a passion for sales, this role is for you.

Drive membership sales by presenting and promoting Hammer and Nails membership Clubs
Manage appointment scheduling, check-ins, and front desk operations
Meet and exceed individual and team sales goals and KPIs
Maintain a clean, organized, and welcoming front-of-house environment
Previous experience in sales, hospitality, or a luxury customer service environment preferred
Proven ability to meet sales targets and close membership sales
Proficiency with scheduling software and point-of-sale systems is a plus
Passion for men's grooming, wellness, or lifestyle brands is a bonus
Hammer and Nails Greenwich is part of a nationally recognized men's grooming lounge franchise that has redefined what it means to look and feel your best.

We offer an upscale, members-only experience featuring expert hand and foot care, waxing, and more in a masculine, relaxed atmosphere. Our team is passionate about delivering exceptional service, and we pride ourselves on creating a workplace culture that is supportive, fun, and rewarding.