Quick Overview
Job Description
General Manager
Operations - Westfield Stratford
Contract: Full Time
Salary: £41,300 - 43,300
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
You’re not just a manager—you’re a leader, motivator, and culture creator.
You bring:
• A natural flair for leadership and delivering standout results
• Curiosity, ambition, and a love for learning and growing
• Pride in doing things the right way, every time
• Positive energy that lifts the whole team
• A proactive, can-do mindset that thrives on challenges
• Excitement to be part of something big and growing
Key Responsibilities
This is your stage. As General Manager, you’ll lead from the front and create a place people love—both guests and your team.
• Creating a restaurant experience that keeps guests coming back for more
• Building a culture where your team feel supported, valued, and motivated
• Growing a strong, engaged team that works brilliantly together
• Leading every shift with energy, positivity, and presence
• Developing your people so they progress and thrive
• Making your restaurant a place top talent wants to stay
• Championing a guest-first mindset in everything you do
• Using feedback and insights to keep improving the experience
• Creating a safe, inclusive, and welcoming environment for all
• Empowering your leadership team to step up and succeed
• Connecting with your local community and keeping things fresh and relevant
We're proud to offer:
- Fantastic working hours
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon
- sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid"
Similar jobs
- IR
Director of Operations
NewISR Recruitment Ltd
Hampshire🇬🇧Hybrid53 minutes agoComplianceContinuous ImprovementPerformance Management+1Operations & Project Management - WM
Operations Manager - B2B
NewWise Monkey Recruitment ltd
Orpington, Kent🇬🇧£45k/yrOn-site54 minutes agoCRMOperations & Project Management - ES
Senior Operations Manager
NewEXL Service Ltd
Manchester, Greater Manchester🇬🇧Hybrid19 hours agoStakeholder ManagementOperations & Project Management - SM
Through Life Systems Manager
SRT Marine Systems plc
Moseley, Birmingham🇬🇧Hybrid1 week agoSwiftStakeholder ManagementTechnology - PR
Head of Operations
Pure Resourcing Solutions
Uxbridge, London🇬🇧Hybrid4 weeks agoTechnology - MP
Head of Operations
NewMichael Page Scotland
Edinburgh Technopole, Milton Bridge🇬🇧On-site19 hours agoConstruction - RO
Director of Group Operations Strategy & Development
NewAuto ApplyReferrals Only
Remote (UK)🇬🇧Remote10 hours agoForecasting - JS
Operations Specialist
NewAuto ApplyJane Street
London🇬🇧Hybrid7 hours agoReconciliationOperations & Project Management - LR

Property Manager
NewAuto ApplyLRG
Norwich🇬🇧On-siteYesterdayComplianceTriageSales - LR

Property Manager
Auto ApplyLRG
Worthing🇬🇧On-site1 week agoComplianceTriageSales - LR

Property Manager
Auto ApplyLRG
Eastleigh🇬🇧£28.5k/yrOn-site4 weeks agoSales - TA
National Operations Manager - SMR
NewAuto ApplyThe AA
Oldbury🇬🇧Hybrid7 hours agoContinuous ImprovementStakeholder ManagementOperations & Project Management