Retail Sales Associate

Join NIKE as a Retail Sales Associate and bring inspiration and innovation to every athlete who walks into our store. You'll create outstanding customer experiences by sharing deep product knowledge, understanding individual needs, and recommending the right footwear, apparel, and accessories. In this fast-paced, team-focused environment, you'll drive sales, support visual merchandising, and maintain stock and store standards while living Nike's values of sport, creativity, and inclusion every day.

Responsibilities

• Deliver exceptional customer service and product knowledge to every shopper
• Drive sales by engaging customers, identifying needs, and recommending Nike products
• Maintain visual standards, merchandising displays, and product presentation
• Handle cash register transactions accurately and follow loss prevention procedures
• Replenish stock, organize backroom, and support inventory processes
• Stay current on Nike product features, technology, and brand stories
• Support in-store events, launches, and promotions
• Collaborate with teammates to meet store sales and service goals
• Help keep the sales floor clean, safe, and organized
• Follow all NIKE policies, procedures, and compliance standards

Required Skills

• Point-of-sale (POS) systems
• Retail sales techniques
• Customer service
• Cash handling and reconciliation
• Visual merchandising
• Inventory management basics
• Product knowledge for athletic footwear and apparel
• Loss prevention awareness
• Communication skills
• Team collaboration