Digital Product Manager

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Partners with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, and drive the product roadmap for stakeholders. This role supports Navy Federal’s Cloud Core journey, working across business and technology teams to modernize deposit products and capabilities. Defines product features and articulates their value and purpose. Serves as a liaison between business stakeholders and internal partners to define, develop, communicate, and execute plans for new product initiatives. Owns and drives recommendations for the product roadmap and prioritizes work based on business objectives, stakeholder insights, competitive dynamics, and data analysis.

• Defines recommendations for and supports product initiatives that meet stakeholder needs
• Develops an understanding of business objectives, risk tolerance, and stakeholder needs to proactively identify opportunities and solutions
• Supports the end-to-end product lifecycle, including idea generation, product definition, design, validation, and delivery
• Helps ensure alignment across teams to deliver meaningful business outcomes
• Manages and prioritizes work to support delivery plans and overall product progress
• Conducts market and stakeholder research to understand current and future needs
• Defines, owns, and communicates recommendations for product direction and roadmap
• Identifies, communicates, and helps resolve project issues and risks
• Represents the needs of internal partners and stakeholders when making product decisions
• Communicates clearly to support decision-making for leaders
• Supports change management efforts related to product updates

• 2+ years of experience in product management
• Comfortability with big, undefined problems and the capability to break down problems to find solutions
• Aptitude and curiosity for learning how technical process flows work
• Demonstrated ability to influence and align business, technology, architecture, operations, risk, and control partners without direct authority
• Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams
• Exposure to working in an agile environment
• Bachelor’s degree in Business, Management, Engineering, or related field (or equivalent combination of experience, education, and training)

Desired Qualifications

• Experience supporting enterprise platform modernization, system migration, core banking, financial-services technology, or similarly complex technology-driven transformation initiatives
• Knowledge of the financial services environment and/or Navy Federal's operations, policies, and procedures
• Master’s degree in Business, Management, Engineering, or a related field

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526