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M365 Engineer - Exchange

Sharp DecisionsNC🇺🇸United StatesPosted Sep 29, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
NC, United States
Posted
Yesterday
Jira

Job Description

M365 Engineer - Exchange
Location: Charlotte, NC - Hybrid
Type: Full Time
Experience: 5+ Years
Industry: BFSI
Third Party: No third-party candidates allowed
Exchange Administration
  • Manage and maintain Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.
  • Implement and maintain Exchange Online Protection (EOP) and Microsoft Defender for Office 365 policies, including anti-spam, anti-phishing, Safe Links, and Safe Attachments.
  • Troubleshoot mail delivery, transport rules, and compliance issues.
  • Manage mail routing, transport rules, connectors, accepted domains, DKIM, DMARC, SPF, and hybrid mail flow configurations.
  • Administer shared mailboxes, resource mailboxes, distribution groups, Microsoft 365 Groups, and mail-enabled security groups.
  • Perform advanced troubleshooting of mail flow, hybrid connectivity, directory synchronization, transport services, message trace analysis, and client connectivity issues.
Qualifications
  • Deep expertise in Exchange Online and on-prem Exchange administration.
  • Experience troubleshooting mail flow, hybrid Exchange environments, transport services, connectors, and message delivery issues.
  • Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations such as Jira and ServiceNow.
  • Experience supporting and troubleshooting Microsoft Purview compliance, retention, and information governance solutions.
  • Familiarity with Exchange Online Protection (EOP), Microsoft Defender for Office 365, and email security best practices.
  • Working knowledge of Microsoft Entra ID, Single Sign-On (SSO), Conditional Access, and hybrid identity solutions including Microsoft Entra Connect.
  • Proficiency in PowerShell scripting for automation and troubleshooting.
  • Solid understanding of Active Directory, Group Policy, DNS, certificate management, and hybrid identity architectures.
  • Experience with network and server administration fundamentals.
  • Knowledge of general disaster recovery validation methods and willingness to assist in testing efforts.
  • Comfortable working within a strict, heavily vetted Change Management process.
  • Ability to support security, audit, and risk control requirements within a regulated environment, with familiarity in common industry security frameworks.
  • Strong documentation skills for platform configurations and user instructions.
  • Excellent troubleshooting skills and ability to take ownership of tasks from start to finish.
  • Exceptional communication and problem-solving skills; able to clearly articulate initiatives and solutions.
  • Highly organized with strong attention to detail.
  • Self-driven, proactive, and capable of adapting quickly to changing business and technology requirements.

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