Other

Business/Process Analyst (Insurance Domain)

Rivago infotech incEast Hartford, CT🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This role offers a significant opportunity to drive impactful automation and process transformation within the insurance domain, leveraging your extensive experience to guide a critical policy rewrite initiative. You'll thrive here if you possess strong analytical skills, a deep understanding of US personal/auto/home insurance, and a knack for translating complex business needs into actionable requirements for a respected company. Apply now to shape the future of insurance processes and advance your career in a challenging and rewarding environment.

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

East Hartford, CT, United States

Posted

Yesterday

AgileConfluenceJiraStakeholder ManagementUnderwriting

Job Description

Role : Business / Process Analyst

Job Title: Business/Process Analyst (UiPath Automation | Policy Rewrite | US Personal/ Auto / Home)

Location: USA – Hartford, Connecticut (CT) (Onsite) | Overlap: India business hours as needed
Experience: 10+ years

Role Summary

Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.

The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.

Key Responsibilities

Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)
Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)
Facilitate workshops with business SMEs and client leadership
Define business requirements, user stories, and acceptance criteria
Act as a bridge between business, architecture, and UiPath delivery teams
Collaborate with RPA teams to:

Validate process flows
Clarify edge cases and exception scenarios

Support UAT and business validation of rewrite scenarios
Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery

Required Skills

Strong experience in US Personal / Auto / Home Insurance
Hands-on exposure to policy rewrite / modernization programs
Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills
Strong understanding of automation suitability (RPA feasibility, rule-based processes)
Proven client-facing and stakeholder management capability
Experience leading teams / managing analysts or cross-functional delivery is mandatory
Familiarity with Agile tools and methods (JIRA, Confluence, etc.)

Preferred

Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle)
Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems
Understanding of underwriting and rating rule impacts during rewrite
Exposure to exception-heavy processes and automation challenges