Mobile Device Management Engineer/ MDM Engineer

The Mobile Device Management Engineer will support the design, implementation, and operational management of Microsoft Intune within Microsoft Azure to ensure a secure, scalable, and efficient Mobile Device Management (MDM) and Mobile Application Management (MAM) environment.

This role involves designing Intune deployments, integrating with Azure services and on-premises environments, continuous monitoring, log analysis, and performance optimization to support the organization's device management policies and compliance requirements.

Key Responsibilities:

• Design & Deployment: Design and deploy Intune solutions within Azure, focusing on security, scalability, and compliance with organizational policies. Develop and maintain documentation covering Intune architecture, operational procedures, and best practices.

• Monitoring & Analysis: Implement and manage monitoring frameworks for Intune services using Azure Monitor, Log Analytics, and other tools. Analyze operational logs and metrics to identify trends, detect anomalies, and proactively resolve issues.

• Collaboration & Compliance: Collaborate with IT security, compliance, and operations teams to align Intune deployments with organizational security policies and best practices. Participate in security and compliance audits, providing necessary documentation and evidence.

• Continuous Improvement: Drive continuous improvement initiatives by leveraging new Intune features and Azure capabilities to enhance device management and security. Regularly review and update Intune deployment strategies based on evolving technologies and business requirements.

• Technical Guidance: Lead technical design and strategy discussions, providing expertise on integrating Intune with Azure services and on-premises environments. Use tools such as Visio to create detailed architectural designs and workflows.

• Project Execution: Execute projects effectively, ensuring timely delivery of milestones and adherence to project budgets.

• Training & Knowledge Sharing: Conduct training and knowledge-sharing sessions on Intune capabilities, best practices, and operational procedures to improve team expertise.

Preferred Certifications:

Candidates with any of the following certifications are preferred:

• AZ-900: Microsoft Azure Fundamentals

• MD-102: Endpoint Administrator

Minimum Requirements:

Experience:

• 5+ years of experience with Mobile Device Management (MDM) solutions.

• 5+ years of experience in customer service and client-facing roles.

Skills:

• Proficiency in Microsoft Intune and Azure tools.

• Strong communication and collaboration skills.

• Detail-oriented with a focus on process improvement and quality.