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Quality & Continuous Improvement Professional

ArconicMassena🇺🇸United States

Quick overview

Salary$75k - $110k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationMassena, United States
Microsoft ExcelMicrosoft PowerPointComplianceContinuous ImprovementKaizenLean ManufacturingRegulatory ComplianceSix SigmaData Analysis

Job description

Arconic is currently in search of a Quality and Continuous Improvement Professional to join our Quality Team based in Massena, New York.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary

The Quality & Continuous Improvement Professional provides site leadership for product and process quality, quality systems, customer and regulatory compliance, and operational excellence. The role develops and executes quality-risk and continuous-improvement strategies for extruded and cold-finished rod and bar products, while identifying cost savings, productivity gains, organic growth opportunities, and sustainable improvements in customer satisfaction and manufacturing performance. The position applies Total Quality Management, the Arconic Business System, Reliability Excellence, Lean/Six Sigma, and advanced quality planning methods to deliver measurable business results.

Quality, Compliance & Technical Leadership
  • Provide leadership and guidance on the Quality Management System (QMS) and technical aspects of products and manufacturing processes.
  • Develop and execute quality policy and strategy to mitigate risk, meet customer specifications and government requirements, improve customer satisfaction, and reduce manufacturing cost.
  • Lead Quality Assurance Systems by supporting and performing the following activities: internal audits, specification review and product configuration, process and product inspection, laboratory certification, calibration, manufacturing quality support, process engineering, and growth/application initiatives.
  • Maintain and lead accreditation and compliance activities for AS9100/AS/EN/JISQ 9100, ISO/IEC 17025, Nadcap special processes, and applicable customer requirements.
  • Organize and be on the fabrication area shopfloor supporting for quality-related questions and manufacturing issues.

    Operational Excellence & Continuous Improvement

  • Drive Overall Equipment Effectiveness across key bottleneck production centers and identify opportunities to reduce waste, internal scrap, and rework.
  • Lead sustainable productivity and cost improvements using ABS, Reliability Excellence, Lean Manufacturing, Six Sigma, TQM, and structured problem-solving methods.
  • Facilitate quality-focused kaizen events and deploy A3s, Hoshin plans, Ishikawa diagrams, visual management boards, daily management activities, OEE reviews, and other standard improvement practices.
  • Improve process control through APQP, FMEA, Control Plans, PPAP, statistical process control, audits, and data-driven analysis.
  • Identify and communicate significant OEE, productivity, quality, and cost-improvement opportunities to site and operations leadership.

    Customer, Product & Growth Support

  • Partner with Commercial, Sales, Production, Engineering, Technology, IT, and Finance to implement effective and sustainable operational change.
  • Provide responsive customer support for specification reviews, certification requests, claims, and technical inquiries.
  • Determine capability and quality requirements for new and existing products, and establish manufacturing plans and procedures that meet customer and internal requirements.
  • Support new-supplier qualification and the insourcing of downstream processes, including ultrasonic inspection and short-cutting saw operations.

    People & Organizational Leadership

  • Coach supervisors and other leaders in the effective use of ABS and continuous-improvement methods within their departments.
  • Lead and facilitate cross-functional improvement teams in a matrixed manufacturing environment, building organizational alignment and ownership for change.
You have: (required)
  • Bachelor's degree in engineering, either mechanical engineering, chemical engineering, electrical engineering, reliability engineering, industrial engineering, or a related technical background.
  • Minimum of 3 years of experience in quality management, continuous improvement, Lean Manufacturing, Six Sigma, Reliability Excellence, or a related manufacturing discipline.
  • Demonstrated leadership in developing teams, driving change, achieving results, and gaining organizational support across Operations, Commercial, Technical, Engineering, and other functions.
  • Experience in quality systems, applicable customer and regulatory requirements, AS9100/AS/EN/JISQ 9100, ISO/IEC 17025, and Nadcap requirements.
  • Proven experience in structured, factual, data-driven problem solving, including the ability to analyze complex information and draw valid conclusions.
  • At least one year of leadership, team building, coaching, communication, and facilitation skills in a multidisciplinary manufacturing environment.
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

  • This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.

Preferred Qualifications

  • Advanced technical degree.
  • Lean Manufacturing, Six Sigma, ASQ CQA, CQE, or CQM certification.
  • Experience leading multidisciplinary improvement teams and kaizen events in a manufacturing environment.
  • Proficiency in data analysis, visualization, reporting, advanced Microsoft Excel, and Microsoft PowerPoint.


Base Salary Range: $75,000 - $110,000

Benefits: 401(k) + match, vacation, holidays, health insurance, sick leave

Relocation: Assistance available

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