Salesforce Business Analyst

Position: Sales Force Business Analyst

Location: Hybrid at Atlanta, GA

Duration: Longterm

Job Description :

Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements. Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards. Conduct workshops, process mapping sessions, gap analysis, and solution discussions. Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications. Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle. Support backlog grooming, sprint planning, UAT, release validation, and change management activities. Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes. Brequired Nice to have skills: experienced Onshore Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management. The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption. Preferred Certifications Salesforce Business Analyst Certification (Preferred) Salesforce Certified Administrator A resilient Business Analyst with ADM skills is a non-technical domain functional consultant who has a strong understanding and working experience with the SDLC. They excel in requirement gathering, analysis, and documentation. They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops. Proficient in process and use case mapping, they analyze business cases and guide technical and vendor teams. The cornerstone of their skill set is exceptional communication and analytical skills, enabling them to articulate complex ideas clearly and persuasively, with the ability to liaise between lines of business and the development team. It is important to note that data analytics, ETL and business intelligence are not part of the job description

Regards
Mark R
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