UX Designer

Job Title: UX Designer

Type: Hybrid (Mon/Fri Remote; Tues-Thurs Onsite)

Work Location: NYC (51 Madison Ave) or Jersey City (30 Hudson St)

Work Type: 40-hour work week

Duration: 12 months, potential conversion

About the Role

As a UX Designer focused on brand implementation and marketing, you''ll help shape the visual and digital experience of insurance website across key customer journeys and touchpoints. In this role, you''ll design and deliver engaging digital experiences that reflect our brand, support business goals, and create a consistent experience across the website. Working within our design system and experience model, you''ll create scalable solutions that balance storytelling, usability, and performance. You''ll partner closely with Design, Product, Engineering, Marketing, and Content teams to deliver high-quality experiences while identifying opportunities to improve patterns, strengthen consistency, and evolve our design system over time.

What You''ll Do

Design Experiences Across - Insurance Website

• Design cohesive digital experiences across key user journeys and touchpoints
• Create visual and interaction designs that align with brand standards and the established design systems
• Translate brand principles into clear, intuitive user experiences
• Elevate the quality and craft of digital experiences through thoughtful design and attention to detail
• Develop and apply reusable design patterns that improve consistency and reduce one-off solutions

Support Brand and Marketing Initiatives

• Design compelling campaign and branded experiences that engage users and support business objectives
• Ensure campaign experiences connect seamlessly to the broader website experience
• Balance storytelling, usability, and conversion goals while maintaining a consistent brand experience

Apply and Evolve the Design System

• Use established components, templates, and patterns to create consistent experiences
• Identify opportunities to improve visual and interaction patterns and contribute ideas for future enhancements
• Help evolve the design system by recommending scalable solutions that strengthen brand consistency
• Ensure consistent application of typography, color, spacing, accessibility, and interaction standards

Deliver Production-Ready Design

• Create implementation-ready designs that align with design system standards
• Define interaction behaviors, responsive states, and edge cases to support development
• Partner with Product, Engineering, and Content teams to ensure accurate implementation and high-quality execution

Collaborate and Execute

• Translate strategic direction into thoughtful design solutions
• Manage multiple projects while maintaining a high standard of quality and consistency
• Identify opportunities to improve the user experience and proactively address inconsistencies
• Clearly communicate design decisions, rationale, and tradeoffs to stakeholders and design leadership
• Work within established design standards while recognizing when new patterns or guidance are needed

What You''ll Bring

• You''re a thoughtful designer who understands that great experiences combine visual design, content, and user needs to achieve meaningful business outcomes.

Required Qualifications

• Portfolio required. Please include a portfolio or case studies (and any required passwords) with your application.
• Bachelor''s degree in Design, Interaction Design, Communication Design, or a related field
• 3–5+ years of experience designing digital products or experiences with strong visual and interaction design skills
• Strong understanding of user-centered design, interaction design, visual design, and UX best practices
• Experience designing brand-driven, campaign, or storytelling experiences across digital channels
• Experience working within component-based design systems and applying reusable patterns across experiences
• Understanding of how content structure and storytelling support user goals and business objectives
• Strong collaboration skills with cross-functional partners, including Design, Product, Engineering, Marketing, and Content
• Ability to create connected experiences across campaigns, entry points, and downstream user journeys
• Experience working with Adobe Experience Manager (AEM) or other component-based content management systems
• Experience working with design software packages (Adobe CC, Figma, etc.)

Preferred Qualifications

• Ability to work independently while navigating ambiguity and evolving priorities
• Familiarity with analytics and experimentation tools such as Adobe Analytics or Google Analytics
• Experience designing for financial services or other regulated industries
• Experience designing complex, multi-step user journeys that support research, evaluation, and decision-making

Communication & Collaboration

• Communicates clearly and effectively with cross-functional teams and stakeholders
• Brings structure, organization, and thoughtful problem-solving to complex challenges
• Demonstrates strong attention to detail and a commitment to high-quality execution
• Collaborates effectively while maintaining ownership and accountability for design outcomes