Sales Solution Specialist

We are seeking a Solutions Specialist or Senior Solutions Specialist to run the pre-sales processes and tools that make Roblox's sales teams faster. Sitting between Sales and Operations, you will turn brand objectives and agency RFPs into media plans, pitch decks, and commercial proposals through standardized, self-serve tools instead of building each one by hand.

You Will:

RFP Response & Media Planning:

• Run RFP intake and build media plans across Roblox's ad formats (Video, Content, Homepage, Custom) using the standard tools and templates.
• Maintain the library of approved answers for standard RFP questionnaires.
• Senior Specialist: Own the RFP workflow and identify where more of it can be automated.

Inventory & Feasibility Analysis:

• Handle inventory and feasibility requests through the standard intake and run the automated checks, so teams can see available impressions by market, format, and flight.
• Partner with Yield and Ad Operations, who keep the supply estimates and final availability decisions.
• Track premium inventory holds and apply rate card and CPM guidance for custom pricing.

Strategic Pitch Support:

• Generate first-draft pitch decks from the request form (account, vertical, objective, audience) in the approved template.
• Check account research, platform benchmarks, audience insights, case studies, and the media plan before they go to the Sales Lead.
• Senior Specialist: Co-author narrative-driven pitch decks with Sales Leads.

Pre-Sales Solution Design:

• Check proposed concepts against Roblox policy, developer guidelines, and technical capabilities, and escalate open questions to the Sales Solutions Lead or product partners.
• Senior Specialist: Serve as the subject matter expert on these checks for the sales teams.

Post-Sale Hand-Off:

• Package signed contract details, campaign objectives, and client specs for hand-off to the Account Management team.
• Generate the campaign setup checklist (tags, URLs, creative specs, policy approvals, holds, brand lift), deliver it based on launch dates, and track completion and open items.

Process Improvement & Enablement:

• Document how each repeatable process runs today and measure the time it takes.
• Pilot improvements and new tools with one team and report results against the baseline.
• Support roll-out across teams through training, documentation, and feedback.
• Senior Specialist: Mentor Specialists and help set the standard for how processes are documented and measured.

You Have:

• 2-4 years or 6-8 years of experience in ad operations, sales operations, media planning, or sales strategy.
• Experience building media plans and flighting schedules, with a strong understanding of digital advertising formats, KPIs, and media math.
• Experience supporting pre-sales work such as RFP responses, proposals, or pitch decks.
• Excellent organizational skills and attention to detail, with the ability to manage many concurrent requests against SLAs.
• Comfort with spreadsheets and self-serve or automation tools. Basic SQL is a plus.
• Strong communication skills; able to work with Sales, Yield, Ad Operations, Account Management, and product partners.
• Has owned a process or workstream end to end and has mentored other team members.

You May Also Have:

• Bachelor's degree in a related field (e.g., Marketing, Business, Data Analytics).
• Experience in the media or advertising industry.