Quick overview
Job description
As a Resales Agent, you will be an integral part of our Marco resales team, responsible for driving the resale business and creating a positive guest experience. This role is perfect for an ambitious and organized individual who thrives in a commission-based environment and enjoys taking ownership of their work. You will have the freedom to generate your own leads and meet guests, ensuring a personalized and tailored approach to each resale opportunity.
- Meet and greet guests, providing a warm and welcoming experience.
- Generate leads and develop strategies to attract potential buyers.
- Conduct thorough property tours, showcasing the unique features of our Marco Island properties.
- Build and maintain strong relationships with guests, ensuring their satisfaction and loyalty.
- Stay updated on market trends and resale opportunities, offering expert advice to guests.
- Handle resale negotiations and contracts, ensuring a smooth and efficient process.
- Maintain accurate records and documentation for each resale transaction.
- Provide excellent customer service and after-sales support to ensure guest satisfaction.
- Attend industry events and network with potential clients to expand the resale business.
- A self-starter with a proven track record of success in a commission-based role.
- Excellent communication and interpersonal skills, with a guest-centric approach.
- Highly organized and detail-oriented, with the ability to manage multiple tasks.
- Strong problem-solving skills and a proactive attitude towards finding solutions.
- Knowledge of the hospitality industry, particularly in the resale sector, is preferred.
- Ability to work independently and take initiative to generate leads and meet targets.
- Proficiency in using CRM systems and basic computer applications.
- A positive and enthusiastic attitude, with a passion for delivering exceptional service.
- Flexibility to work varied hours, including weekends and holidays, as required.
- A valid driver's license and reliable transportation for guest meetings and property tours.
- Must have Florida Real Estate License.
Why Team Members like working for us:
- Recognition programs and career‑growth rewards!
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Paid Time Off (PTO) for rest, adventure, or recuperation
- Employee Stock Purchase Program
- Tuition reimbursement!
- Continuous learning and advancement opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We provide reasonable accommodation for individuals with disabilities throughout the application and interview process, as well as within the workplace. Please contact us to request accommodation.
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