SupplySight/Outside Sales Representative

Job Description
Job Description
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies.

With over 40 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Position Overview
We are seeking a highly motivated professional for a hybrid role that combines consultative industrial sales with onsite SupplySight service and vendor managed inventory program support. This role is intentionally designed to spend 50% of your time selling and 50% servicing our most important program accounts.

The individual will manage a small but strategically important book of business where they will serve as the primary sales contact responsible for developing relationships, identifying growth opportunities, and expanding product penetration across key industrial categories. In parallel, this role will support and optimize SupplySight vendor-managed inventory programs at customer facilities.

The representative will ensure operational excellence, product availability, and continuous improvement of the inventory program while identifying opportunities to expand the scope of service and drive incremental revenue. This role offers a unique opportunity to experience both the sales and service sides of the business. By working closely with customers and internal teams, the individual builds a versatile skill set that supports long-term career growth at R.S. Hughes, including opportunities in Field Sales, SupplySight Service, Operations, or other functions across the organization.

Key Split Responsibilities
Outside Sales Responsibilities
The SupplySight Field Service Representative will serve as the primary commercial contact for a small portfolio of assigned accounts and will be responsible for driving profitable growth within those relationships.

Key responsibilities include
Develop and maintain strong relationships with decision makers and key stakeholders within assigned accounts
Identify and pursue new revenue opportunities within existing customers including competitive conversions, new applications, and expanded product categories
Sell consultative solutions across core industrial categories including adhesives, tapes, abrasives, safety products, labels, and MRO supplies
Execute account growth strategies focused on wallet share expansion and program adoption
Prepare and deliver product recommendations, technical solutions, and commercial proposals
Manage opportunity pipeline activity within CRM to ensure visibility, forecasting accuracy, and disciplined opportunity follow up
Collaborate closely with internal teams including Sales Support, Supply Chain, Customer Care, and Vendor Specialists to deliver a seamless customer experience
Partner with strategic vendors to introduce new technologies and product innovations that improve customer productivity and reduce total cost
Conduct regular business reviews with assigned accounts to identify growth opportunities and reinforce value delivered through R.S.

Hughes programs
Maintain awareness of market trends, competitive positioning, and emerging technologies within core product categories
Meet or exceed established revenue and gross profit growth expectations for assigned accounts
SupplySight Program Service Responsibilities
The representative will also serve as the operational lead supporting SupplySight vendor managed inventory programs within assigned customer facilities.

Key responsibilities include
Maintain and service on site SupplySight inventory programs to ensure optimal stock levels and product availability for customer operations
Build strong working relationships with customer personnel to ensure the program continues to deliver operational value
Identify opportunities to expand product assortment, increase SKU adoption, and introduce new product categories within the SupplySight program
Maintain accurate inventory levels through regular replenishment, cycle counts, and inventory analysis
Investigate and resolve inventory variances and implement corrective actions to improve program accuracy
Monitor inventory consumption trends and supply chain timing to proactively identify potential inventory gaps
Maintain accurate reporting and dashboards that track inventory levels, usage trends, and replenishment timing
Ensure all inventory is stored and maintained in accordance with company policies related to labeling, storage, packaging, and handling requirements
Support installation, maintenance, and optimization of SupplySight program equipment at customer facilities
Participate in customer business reviews and provide program performance insights that support program expansion and long-term growth
Partner with the assigned Outside Sales Representative and internal operations teams to ensure consistent communication and alignment on customer opportunities
Operate a company vehicle while servicing inventory programs and delivering replenishment materials
Maintain a safe and organized work environment while servicing customer facilities
Qualifications
Two to five years of experience in industrial sales, supply chain operations, vendor managed inventory programs, or related customer facing roles
Experience selling or supporting industrial product categories such as adhesives, tapes, abrasives, safety products, tooling, or MRO supplies preferred
Demonstrated ability to build relationships and grow customer accounts
Experience with vendor managed inventory programs or industrial supply chain environments preferred
Strong communication and problem-solving skills
Ability to balance commercial responsibilities with operational execution
Proficiency with CRM systems, ERP platforms, and Microsoft Office applications
Self-starter with strong time management and organizational skills
Valid driver license with ability to travel locally to customer sites
Work Environment and Physical Requirements
This position operates primarily in customer facilities and industrial environments with regular field travel
Regular standing, walking, and movement within manufacturing or warehouse environments
Occasional lifting of materials or inventory up to 30 pounds
Use of a company vehicle to travel between customer locations
Education and Licensing
High School Diploma required
Bachelor's degree preferred
Valid state issued driver license required
One year of B2B sales, operations, or industrial supply experience preferred
Skills That Will Drive Success
Strong relationship building and customer engagement skills
Results oriented mindset with focus on revenue growth and customer value
Attention to detail and operational discipline
Strong problem solving and analytical ability
Ability to work independently while collaborating effectively with cross functional teams
Entrepreneurial mindset focused on identifying new opportunities within existing accounts
Basic Excel and data analysis capability
Ability to learn and effectively use company ERP and web based platforms
Compensation and Benefits
Our merit-based salary/bonus program offers exceptional growth opportunities.

Target first year Compensation range for this Exempt role is ~$50,000 to $65,000 + commission DOE. This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).