Business Intelligence/Tableau Administrator

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments.
• Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and Promote Reports to different Environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
• Work on all phases of SDLC and create/maintain required technical documentation.
• Work with the Salesforce Architect to establish best practices.
• Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
• Provide guidance and training to team members.

Required Skills and Experience

• Experience with Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
• Experience with dashboards and supporting enterprise reporting and analytics platforms.
• Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
• Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
• Comfortable engaging and escalating issues to Salesforce.
• Must be very organized, pro-active and self-directed.
• Must be self-starter and driven. Must drive the work from requirements to implementation.
• Must have very strong abstract thinking and problem-solving skills.
• Must have very good verbal and written communication skills.

• Microsoft SQL Server: Advanced (7-9 Years)
• Transact-SQL: Proficient (4-6 Years)
• SQL Server Reporting Services (SSRS): Proficient (4-6 Years)

Additional Preferred Qualifications

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.
• Microsoft Azure experience.

Other Requirements