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APAC Service Desk Lead - Elevate IT Support & Leadership

Applied MedicalBrisbane, Queensland🇦🇺AustraliaPosted 19 Aug 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Brisbane, Queensland, Australia

Job Description

Applied Medical is seeking a Service Desk Team Lead to own the Service Desk function and drive excellence in IT support across APAC. You will guide analysts, manage incidents, and ensure alignment with global processes, while building strong relationships with stakeholders.

The role requires leadership, ITIL certification, and 5+ years in IT support, with hands-on experience in Windows 11 and MS 365. Based in Australia with opportunities for international travel.

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