Director of Network Data & Voice

RESPONSIBILITIES

Kforce's client is searching for a Director of Network Data & Voice to provide strategic and operational leadership for enterprise network infrastructure, unified communications, voice platforms, and contact center technologies across a large, distributed environment. This role sets the architecture and multi-year roadmap for wired and wireless networks, data centers, circuits, firewalls, physical connectivity, Cisco Unified Communications, and cloud-enabled communication services. The Director will ensure secure, resilient, high-performing 24/7 operations while serving as the senior escalation point for major infrastructure incidents.

Responsibilities

• Modernizing legacy environments
• Reducing technical debt, leading network and voice migrations
• Supporting new locations and acquisitions
• Maintaining standards for cabling, equipment, access, and fault-tolerant design
• Managing capital and operating budgets, vendor and carrier relationships, procurement, contract negotiations, lifecycle planning, and delivery of major infrastructure initiatives without disrupting critical business services
• Delivering network engineers, unified communications specialists, and technical support teams while aligning infrastructure investments with security, scalability, reliability, and organizational growth

REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
• Relevant certifications such as CCNP, CCIE, CISSP, PMP, or ITIL are a plus
• 10+ years of progressive experience leading enterprise network, voice, unified communications, or infrastructure functions in a large, complex environment
• Proven experience supporting highly available, 24/7 infrastructure across multiple locations and serving as an escalation leader for critical incidents
• Strong knowledge of enterprise networking, including routers, switches, wireless access points, circuits, firewalls, fiber, cabling standards, data centers, and WAN connectivity
• Hands-on leadership experience with Cisco networking and unified communications platforms, including Cisco Unified Communications Manager, contact center technologies, and Webex
• Experience developing architecture standards, lifecycle roadmaps, modernization strategies, and disaster-resilient network designs
• Demonstrated success leading network or voice migrations, site integrations, carrier transitions, and the retirement of legacy technologies
• Experience managing multimillion-dollar operating and capital budgets, procurement, vendor contracts, technology partners, and telecom carriers
• Strong knowledge of IT service management practices, change management, incident response, security, and operational governance
• Ability to lead technical teams, develop talent, manage competing priorities, and communicate complex roadmaps to executive and nontechnical stakeholders
• Experience with cloud networking, software-defined networking, or SD-WAN is preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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