Consultant – Incentive Compensation & Commercial Operations (IC)

Purpose of Job

We're seeking a Consultant with 4–6 years of experience who has owned the incentive compensation lifecycle end-to-end - IC plan design, goal setting, sales crediting, and IC implementation/administration - for pharma or life sciences clients. This role requires excellent attention to detail, strong QA/QC discipline, working knowledge of pharma data, and the confidence to drive client discussions directly.

We’ll trust you to:

Primary Responsibility: IC Design, Validation & Administration
Design incentive compensation plans aligned to brand and commercial goals, including plan mechanics, payout curves, and measure selection
Lead goal-setting processes - quota/target setting methodologies, allocation, and calibration across territories and roles
Own sales crediting logic: rules design, hierarchy alignment, exception handling, and validation
Translate business requirements into clear, testable business logic for platform development teams to build against
Validate and test IC platform builds against business logic - catch discrepancies before they reach production
Apply strong QA/QC practices to catch issues both upstream (inputs, data feeds, crediting rules) and downstream (calculations, payouts, reporting) before they surface to the field
Run IC implementation and ongoing administration - cycle management, calculation QC, dispute resolution, and reporting to field and leadership
Analyze IC plan effectiveness and recommend design changes to improve field performance.
Project and Client Leadership

Independently execute projects with global teams - translate solution briefs into tasks, manage stakeholder communication
Drive client discussions confidently - present findings, defend design recommendations, and navigate ambiguous or pushback scenarios directly with clients
Flag risks, manage timelines, and ensure quality and thoroughness in IC operations and reporting
Mentor junior team members on IC methodology, QA/QC practices, and analytical approaches

You’ll need to have:

Graduate/Master's degree with a strong academic record
4+ years of hands-on IC experience - plan design, goal setting, sales crediting, and administration - in pharma/life sciences
2+ years working across sales force sizing, structure, or deployment
Working knowledge of pharma commercial data - Rx/claims data (e.g., IQVIA, Symphony), specialty/patient data, and how these feed IC crediting, goal setting, and reporting
Demonstrated experience with QA/QC methodologies - able to systematically catch and trace errors across a data/calculation pipeline
Strong expertise in analytics/visualization tools (Python, R, Alteryx, SAS, Tableau, PowerBI, Spotfire)
Excellent communication skills; comfortable driving conversations with US clients, including difficult or ambiguous ones
Experience coaching/mentoring junior team members
Ability to work in an international matrix environment
Good to Have
Python/PySpark or other coding skills for automating IC calculations, crediting logic, or large-scale data processing
PowerBI dashboard development experience
Exposure to customer engagement, omni-channel, or patient services analytics
Familiarity with master data / HCP–HCO hierarchy tools (Reltio, Alteryx, Veeva Network)