Service Technician I

Service Technician I | Tariffville, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a presence in over 40 countries and a team of thousands, this organization is committed to making the world a safer place through an unparalleled client experience, powered by their people, knowledge, and innovative technology.

• *The Role**

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize system availability and identify faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately through a digital change control system.
• Conduct end-to-end testing of upgrades and major modifications, including on-site installations.

• *What You'll Need**

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication skills.

• *What's On Offer**

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% company match.
• Paid time off for vacation, holidays, and sick days.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!