Service Technician I

Service Technician I | Tariffville, CT, United States | On-site We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a presence in over 40 countries and a team of thousands, this organization is committed to making the world a safer place through an unparalleled client experience, powered by their people, knowledge, and innovative technology. **The Role** • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues individually and as part of a team. • Execute preventative maintenance tasks to maximize system availability and identify faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications accurately through a digital change control system. • Conduct end-to-end testing of upgrades and major modifications, including on-site installations. **What You'll Need** • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems. • Working knowledge of network communications and IP addressing. • Excellent problem-solving, analytical, and time management skills. • Strong written and verbal communication skills. **What's On Offer** • Paid company training and educational assistance. • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance. • 401K with a 60% company match. • Paid time off for vacation, holidays, and sick days. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!