QA PM

Job#: 3052311
Job Description:
QA PM
Location: Woonsocket, Rhode Island (Remote)
Role Overview
We are seeking an organized and analytical QA PM to support a large Quality Engineering organization. This role will serve as a strategic partner to QA leadership, driving operational excellence through reporting, process governance, metrics management, automation initiatives, and executive-level communications. The ideal candidate combines QA knowledge, project management, data analytics, and process improvement expertise to improve efficiency and provide actionable insights across the QA portfolio.
Key Responsibilities

• Maintain QA processes, standards, playbooks, and operational documentation.
• Develop, review, and enhance QA governance and organizational procedures.
• Create and maintain executive dashboards, scorecards, and KPI reporting.
• Manage defect metrics reporting, including defect leakage, defect density, production defects, and quality trends.
• Pull, analyze, and validate data from Clarity, Jira, Rally, Power BI, SharePoint, and QA tools.
• Prepare executive-ready presentations, status reports, and leadership summaries.
• Establish and manage recurring reporting schedules and reporting governance.
• Identify manual processes and implement automation solutions to improve efficiency.
• Partner with QA leads, project managers, and business stakeholders to collect and analyze project health data.
• Support resource planning, portfolio reporting, demand tracking, and capacity management.
• Track action items, decisions, risks, and deliverables across the QA organization.
• Drive continuous improvement initiatives focused on quality, reporting, automation, and operational efficiency.

Required Qualifications

• Experience in Quality Assurance, PMO, Project Management, Business Analysis, or QA Operations.
• Strong understanding of QA methodologies, defect management, and software delivery lifecycles.
• Experience creating executive-level dashboards and reporting.
• Excel and Power BI skills.
• Experience with Clarity, Jira, Rally, Azure DevOps, or similar reporting tools.
• Strong data analysis and problem-solving capabilities.
• Experience creating process documentation and operational procedures.
• Strong communication and presentation skills.
• Proven ability to manage multiple priorities and work independently.

Preferred Qualifications

• Experience supporting large enterprise QA organizations.
• Knowledge of test automation tools and QA metrics.
• Experience with Power Automate, Power Platform, or workflow automation tools.
• SAP, Workday, Finance, Retail, or Enterprise Systems experience.
• Familiarity with AI-enabled productivity and reporting solutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.