Overnight Supervisor

Position Summary

The Overnight Supervisor is responsible for leading and directing overnight store operations to ensure shelves are stocked, merchandise is properly presented, and the store is prepared for business each day. This position provides leadership to overnight associates, promotes a safe and productive work environment, and ensures company standards for stocking, merchandising, cleanliness, and customer service are consistently met.

Key Responsibilities Overnight Operations

• Supervise all overnight stocking and merchandising activities.
• Coordinate workload assignments and prioritize tasks to meet operational deadlines.
• Ensure products are stocked, faced, rotated, and replenished according to company standards.
• Monitor department conditions and ensure the sales floor is ready for opening each day.
• Assist with receiving, organizing, and processing deliveries as needed.

Team Leadership

• Lead, motivate, and support overnight associates to achieve productivity goals.
• Provide training, coaching, and performance feedback to team members.
• Promote teamwork, accountability, and a positive work environment.
• Ensure work is completed accurately, safely, and efficiently.
• Assist store management with onboarding and development of associates.

Merchandising & Store Standards

• Ensure shelves, displays, and promotional merchandise are properly set and maintained.
• Verify pricing, signage, and product placement accuracy.
• Maintain store appearance standards, including cleanliness and organization.
• Identify and correct out-of-stock and merchandising issues.

Inventory & Productivity

• Monitor inventory levels and communicate product shortages or concerns.
• Support inventory counts and auditing processes.
• Minimize shrink through proper handling, stocking, and rotation practices.
• Track productivity and ensure labor resources are used effectively.

Safety & Compliance

• Enforce all safety, sanitation, and security procedures.
• Ensure associates operate equipment safely and follow company policies.
• Report and address maintenance, safety, or operational concerns promptly.
• Maintain compliance with all company procedures and regulatory requirements.

Customer Service

• Assist customers as needed while maintaining operational priorities.
• Address customer concerns professionally and escalate issues when appropriate.
• Promote a positive shopping experience through helpful and courteous interactions.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail, grocery, or stocking experience preferred.
• Prior leadership or supervisory experience preferred.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic math, computer, and problem-solving skills.

Physical Requirements

• Ability to frequently lift, carry, push, and pull up to 50 pounds.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to work overnight shifts and flexible schedules, including weekends and holidays.
• Ability to safely operate stocking and material-handling equipment as required.

Key Success Factors

• Strong leadership and team development abilities.
• Effective time management and workload prioritization.
• Commitment to safety and operational excellence.
• Ability to drive productivity while maintaining quality standards.
• Focus on store readiness, inventory accuracy, and customer satisfaction.

    ·    Access to up to 50% of your earned wages before payday, via our partnership with Stream