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Sr Desktop Support Tech

Asterism IT SolutionsRichmond, VA🇺🇸United StatesPosted Oct 21, 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Richmond, VA, United States
Posted
21 hours ago
Microsoft OfficeCAMWindows Server

Job Description

Job Title: Sr Desktop Support Tech
Visa: Any Visa  
Location: Onsite – Richmond, VA
Interview: Both Web Cam and In Person Interview
ABOUT THE ROLE
Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks
Considerable knowledge of Laptop Refresh
Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
Excellent troubleshooting skills
Ability to perform software installations, configurations and troubleshooting hardware and software.
Considerable knowledge of SCCM/SMS
A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
Excellent problem-solving, analytical, and team-working skills.
Excellent customer service, communication and interpersonal skills.
An openness to learning new technologies. 
Skill
Required / Desired
Amount
of Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and bios
Required
4
Years
Excellent problem-solving, analytical, and team-working skills
Required
4
Years
Excellent communication and interpersonal skills.
Required
4
Years
demonstrated ability to obtain feedback from customers to improve training methods.
Required
4
Years
Running reports and analyzing common complaints and problems.
Required
4
Years
An openness to learning new technologies.
Required
4
Years

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