Healthcare Assistant Outpatients - Cambridge

About Welbeck Cambridge

Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.

At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond.

As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience.

About the role

Our Healthcare Assistants support the delivery of safe, effective, and compassionate patient care across a range of specialist clinics. Working alongside consultants, registered nurses, and the wider multidisciplinary team, you will assist with clinical and non-clinical duties including preparing clinic rooms, supporting minor procedures, recording patient observations, performing delegated clinical tasks, and ensuring patients feel comfortable and supported throughout their visit.

What You'll Be Doing

• Assisting in patient care: Supporting healthcare professionals in delivering patient care during outpatient clinics.

• Managing patient flow: Keeping outpatient clinics running smoothly and managing patient admissions and discharges.

• Clinical observations: Performing clinical observations such as taking vital signs and ensuring patient safety.

• Assisting with clinical testing such as ECG, Holter monitors and ophthalmology test

• Documentation: Completing required documentation accurately and maintaining accurate patient records.

• Administrative tasks: Assisting with clinical and administrative tasks to ensure safe and efficient care.

• Patient support: Acting as a link between patients and clinical staff, providing support and information.

• Healthcare assistants play a crucial role in outpatient settings, ensuring that patients receive safe, efficient, and person-centred care during their visit.

About you

You are a compassionate, organised Healthcare Assistant who is committed to delivering outstanding care and service. You thrive in fast-paced clinical environments, with the ability to work collaboratively with multidisciplinary teams to ensure safe, efficient and person-centred care. You understand the importance of professionalism, discretion and attention to detail and you consistently put patients at the centre of everything you do.
You are comfortable working independently within your scope of practice while recognising when to seek support or escalate concerns. You are effective with managing your time, prioritising your workload effectively, helping you remain calm and focused under pressure.
An effective communicator, you know how to adapt your style and tone, whether verbal or written to a range of audiences ensuring your message is clear and effective whilst contributing positively to both the patient experience and team culture. You will hold an NVQ Level 3 in Health and Social Care, have evidence of ongoing professional development and have completed Basic Life Support (BLS) training.

For a full copy of the Job Description click here

Why Join Welbeck?

• Be part of an ambitious and growing healthcare organisation
• Work within a modern, purpose-built private healthcare facility
• Join a supportive, collaborative and values-driven team
• Receive ongoing training and development opportunities
• Play a vital role in supporting outstanding guest care
• Build a rewarding career within a specialist healthcare environment

If you're looking for a role where your contribution is valued and you can make a meaningful difference every day, we'd love to hear from you.

Please note that these positions are being recruited with an anticipated start date of late March 2027. Successful candidates will be expected to commence employment from this date.

About Us

For more information about Welbeck please click here

Recruitment Process

For this role, there will potentially be three stages;

Stage 1 – Shortlisting

Stage 2 – Screening Call

Stage 3 – Interview Assessment (Face to Face)

Disclosure and Barring Service (DBS)

Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.

Using AI

AI tools can be helpful when you're preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.