IT Site Ops Senior Technician-W2

Role- IT Site Ops Senior Technician
Location- Santa Clara, CA ( Onsite )
Job Type : Contract- W2

Job Descrption : 

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
• 7+ years of experience in IT infrastructure, telecommunications consulting, construction project management, or low-voltage cabling installation.
• Deep understanding of infrastructure, including network, compute, storage, power, and cooling systems.
• Experience with server hardware troubleshooting and maintenance (e.g., Dell, HPE, Lenovo, SuperMicro).
• Knowledge of network protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Layer 1 Network Troubleshooting: Proven ability to diagnose and resolve physical-layer network issues, including cable faults, connector integrity, fiber optic testing (OTDR/optical light meters), patch panel verification, port negotiation failures, transceiver compatibility, and signal degradation across copper and fiber media.
• Familiarity with monitoring, automation, and inventory tools (e.g., MAAS, Nautobot/Netbox) and ticketing systems (e.g., ServiceNow, Jira).
• Ability to go onsite multiple days per week; physically install cables and inspect components in network rooms; lift and install rack-mounted equipment with appropriate assistance.
• Ability to work with minimal direction, be proactive, and take initiative in ambiguous situations.
• Strong communication skills including presenting and writing in English; ability to work effectively across different time zones to support global regions.