Service Technician I

Service Technician I | Collinsville, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a strong focus on client experience and a team of over 13,000 colleagues across 40 countries, they are dedicated to making the world a safer place through innovative technology and unparalleled service.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control tracking system.
• Conduct on-site installations of software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• A positive attitude and strong work ethic.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and a 401K with a 60% match.
• Paid vacation, holiday, and sick time.
• Exceptional growth opportunities and a company vehicle, laptop, and cell phone.

Apply via Haystack today!