Sales Development (SDR)

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

The Sales Development Representative will be responsible for sales growth by setting qualified appointments with new clients. This role will funnel the leads to a sales representative to further qualify and close the sale. This position is purely a lead generation role and will not be responsible for further steps in the sales cycle. Generate interest in a discovery meeting with an established RRD Sales Executive. Conduct online research to better understand the prospect and contact points’ business objectives to better position RRD services.

Generate a high-value sales pipeline through both strategic and targeted prospecting. Collaborate with the sales team to develop a list of target prospects. Develop and run a pipeline of prospects and provide top-class customer experience. Effectively & smoothly transition a lead to the sales team following the first discovery meeting. Actively utilize Salesforce for all activities related to Lead Generation. Meet with Sales Leaders to evaluate strategy.

Preferred 2 Year / Associate Degree Associate's degree in Business, Communications, or a related field (Minimum High School or GED).
~2+ years of sales and telemarketing experience with an emphasis on cold calling. Proficiency in Salesforce CRM and other sales technology tools. Experience using multiple channels for outreach, including email, phone, and social media. Adaptability to changing market conditions and evolving sales strategies. Professional demeanor and a customer-focused approach to business development.

At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program.

RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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