Retail Sales Specialist

Join NIKE as a Retail Sales Specialist and bring sport, style, and innovation to life on the sales floor. You'll greet customers, understand their performance and lifestyle goals, and match them with the right footwear, apparel, and accessories. Use your product knowledge to explain Nike technologies, support visual merchandising, and maintain a premium, organized store. You'll process transactions, assist with inventory, and promote Nike's digital and loyalty offerings. In our inclusive, team-driven culture, you'll grow your skills, stay active, and help create inspiring experiences for athletes of all levels.

Responsibilities

• Deliver exceptional in-store service, greeting customers and understanding their sport and lifestyle needs
• Recommend Nike footwear, apparel, and accessories to meet performance and style goals
• Maintain product knowledge on features, technology, and latest releases
• Execute visual merchandising, product displays, and in-store storytelling to Nike standards
• Process sales transactions accurately and efficiently using POS systems
• Support inventory tasks, including stocking, replenishment, and product organization
• Contribute to a clean, safe, and inclusive store environment
• Collaborate with teammates to hit individual and store sales targets
• Engage customers with Nike digital tools, loyalty programs, and omnichannel services
• Provide feedback from customers to help improve products and experiences

Required Skills

• Retail sales
• Customer service
• POS systems
• Cash handling
• Product knowledge - athletic footwear and apparel
• Visual merchandising
• Inventory management
• Upselling and cross-selling
• Digital/loyalty program enrollment
• Basic computer skills