Technical Data Lead - ICT

Brisbane based candidates only 2/3 hybrid environment

6 month initial contract with view to extend

About Our Client

A Queensland-based organisation operating within the Utilities sector.

Job Description

The Digital Technology and Information (DTI) Solution Delivery Team drives strategic technology programs supporting operational and cybersecurity goals. Over a two-year Operational Technology upgrade program targeting inefficient data collection and data quality, DTI is delivering key initiatives including providing tablets to Operational staff to replace paper forms.

Key Responsibilities

• Solution Architecture & Design
  • Lead the architecture and design of data solutions using ServiceNow and related technologies.
  • Define best practices for data modeling, storage, and integration across SQL and cloud platforms.
• Technical Leadership
  • Oversee code reviews, technical documentation, and adherence to development standards.
• Data Storage & Integration
  • Design and implement robust data pipelines using ServiceNow and other tools.
  • Ensure data quality, consistency, and reliability across systems.
• Business Intelligence & Reporting
  • Develop and maintain Power BI dashboards and reports to support business needs.
  • Collaborate with stakeholders to gather requirements and translate them into actionable insights.
• Project Delivery
  • Deliver data-related projects from inception to delivery, ensuring timelines and quality standards are met.
  • Coordinate with cross-functional teams including business analysts, IT, and external vendors.
• Governance & Security
  • Implement data governance policies and ensure compliance with security standards.
  • Monitor and manage access controls, data lineage, and audit trails.

The Successful Applicant

Required Skills & Qualifications:

• Proven experience in leading technical teams in data and analytics projects.
• Experience with Mobile App Builder, Form Designer, and configuring Mobile Agent for offline access.
• Ability to configure Dispatcher Workspace, dynamic scheduling and work order templates.
• Using Flow Designer and Business Rules to streamline FSM processes.
• Designing responsive forms and intuitive layouts for field agents.
• Strong expertise in ServiceNow, SQL Server, ETL tools, and Power BI.
• Solid understanding of data architecture, data warehousing, and cloud technologies (e.g., Databricks).
• Proficiency in JavaScript, Glide API, and REST/SOAP integrations for mobile workflows.
• Familiarity with CI/CD pipelines and DevOps practices in data environments.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Experience with other data tools or data platforms (e.g. Databricks).

What's on Offer

• Daily rate up to $1100/day + GST
• Opportunity to contribute to the Utilities industry.
• Located in Brisbane City for easy accessibility.

If this Technical Data Lead role aligns with your skills and experience, we encourage you to apply.