French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading brands across Europe. As a leader in the BPO sector, we specialize in high-impact recruitment that drives success for both our candidates and our global partners.

Job Overview

We are currently seeking a passionate professional to join our team in the heart of Sofia for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This role is perfect for those seeking French-speaking jobs within the thriving Fitness & Wellness industry, where your enthusiasm for health and technology will directly influence user wellbeing.

Key Responsibilities

• Provide expert support to French-speaking users regarding their Fitbit fitness trackers and wellness software.
• Assist customers with technical troubleshooting, device synchronization, and wellness app navigation.
• Promote a culture of health and activity by explaining the benefits of advanced health monitoring features.
• Document user interactions accurately to help maintain high service standards in the Fitness & Wellness industry.
• Collaborate with cross-functional teams to resolve complex hardware or software inquiries effectively.
• Maintain a deep knowledge base of the latest fitness technology trends to better serve our growing user base.
• Strive to exceed daily performance targets to earn your monthly performance bonus.

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• A strong passion for the Fitness & Wellness industry and active lifestyle technology.
• Previous experience in a customer support or service-oriented environment.
• Excellent communication skills and the ability to empathize with users on their fitness journey.
• Willingness to relocate on-site to our modern offices in Sofia, Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Dynamic work environment among the best Jobs in Bulgaria
• Professional growth opportunities within the global Fitness & Wellness sector

Life in Bulgaria

Bulgaria offers an incredible quality of life, blending historical charm with a vibrant, modern city life. Choosing one of our French-speaking jobs here means enjoying a sunny climate, affordable living, and a welcoming international community that makes Bulgaria a top destination for expatriates. You will find that life in Bulgaria is both exciting and rewarding, providing the perfect backdrop for your career progression.

Beyond the professional benefits, Bulgaria is famous for its delicious Mediterranean-influenced cuisine and stunning mountain vistas. By securing this French Speaking Fitbit Customer Support Specialist position in Bulgaria, you will enjoy a seamless move with our comprehensive relocation support, allowing you to focus on building a successful life in Bulgaria while advancing your career with Mercier Consultancy Group.

How to Apply

If you are ready to elevate your career and join a world-class team in the Fitness & Wellness industry, we encourage you to Apply Now. Take the next step toward one of the most exciting French-speaking jobs available today. We look forward to hearing from you!

Sincerely,
The Recruitment Team at Mercier Consultancy Group