Quick overview
Job description
NG911 Integration Architect
Location: Brooklyn, NY (100% onsite – No remote)
Duration: 12 months (Contract – NO BENEFITS)
Scope of Services
- Work with subject matter experts and project managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems.
- Design and architect integration solutions for NG911 systems to ensure interoperability and seamless communication between different components.
- Ensure a stable enterprise, system-of-systems architecture by following engineering and architectural best practices.
- Lead the implementation of integration solutions, including configuring middleware, developing APIs, and setting up communication protocols.
- Lead comprehensive end-to-end testing discussions, provide test cases for SAT and SIT, and identify areas for automation and scripting wherever possible.
- Review test results for accuracy and validate them against architectural deliverables.
- Define the integration architecture framework, ensuring interoperability between NG911 Core Services (NGCS), PSAC data centers, and external agency systems.
- Design and validate API, middleware, and message exchange models supporting i3-compliant interfaces (SIP, HTTPS, XML, JSON).
- Ensure data and service continuity between PSAC I and II under dual-active or failover conditions.
- Lead technical coordination with multiple vendors (MSCI, NICE, Intrado, etc.) to ensure cohesive system design and cross-platform compatibility.
- Provide technical oversight of system testing, validation, and operational handoff, ensuring integration points perform as designed.
- Ensure compliance with NENA i3, NIST 800-53, CJIS, and public safety technology standards.
Mandatory Skills / Experience
Note: Candidates who do not have the mandatory skills will not be considered.
- Bachelor’s degree with no less than 12 years of experience in Enterprise Architecture and Infrastructure Engineering within a public safety environment.
- Excellent technical architecture skills, enabling the creation of future-proof public safety solutions.
- Experience building and supporting mission-critical infrastructure for critical applications running in a highly distributed manner.
- Experience in large-scale integration efforts involving multiple technologies, virtual infrastructures, end-user agencies, and/or contractors.
- Experience with SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol).
- Experience with monitoring tools within NG911 systems.
- Minimum of 12 years of experience in a particular technical and/or business application, product, platform, methodology, or skill set.
- Knowledge of system integration techniques and the ability to design systems that work seamlessly with existing infrastructure.
- Strong written and oral communication skills, as well as presentation and facilitation skills.
- Subject Matter Expert in Enterprise Integration for multiple complex applications within the public safety domain.
- In-depth knowledge and expertise in various technology stacks, platforms, and architectures.
- Proficiency in system design principles, software architecture, and an understanding of hardware components.
Desirable Skills / Experience
- Requirements documentation: creating clear and comprehensive requirements documents.
- Collaboration: working effectively with cross-functional teams.
- Learning agility: willingness and ability to quickly learn new concepts and technologies.
- Clear understanding of the systems development lifecycle, its challenges and prospective delays, and experience resolving such issues.
- Experience overseeing multiple projects from a technical perspective.
- Experience with multi-tier system development for large enterprises, and the ability to design a strategy around a defined application or process.
- Integration, engineering, and testing background for Public Safety Answering Center system-of-systems environments.
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